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Universe Metta
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The Universe Metta Terms of Service
Thank you for visiting the website https://universemetta.com/ By visiting or using the website https://universemetta.com/ and its associated application programming interface or mobile applications (hereinafter referred to as “Web -site" or "Site"), as well as by accessing them, you (“hereinafter referred to as the User”, “user”, “you” or “you”) agree to the Terms of Service (hereinafter referred to as these “Terms”), Therefore, we recommend that you read them carefully.
The Terms constitute an agreement and understanding regarding the use of any or all of the Services and any method of access thereto between you and the following service providers (“we”, “us” or “our”) depending on your location and date of registration:
"U.Metta FinTech Co." Ltd.” (U.Metta FinTech Co. Ltd.), a company incorporated in the Seychelles (hereinafter referred to as “U.Metta”), for all users except Iran, North Korea, Afghanistan, Iraq, South Africa and Australia, entitled to access to and use of the U.Metta Services.
1. Preamble
1.1 If you click on the “Create Account” button or visit the Website, you may be provided with access and services through our trading platform using software, APIs, technologies, products and/or functionality. The description of the Services we provide is contained in paragraph 4 of these Terms. The list of terms with definitions and their meaning is contained in paragraph 20 of these Terms.
1.2 Subject to these Terms, you agree to be bound by these Terms and all terms and conditions incorporated by reference herein. If you do not agree to be bound by these Terms, do not access or use the Services.
1.3 To the fullest extent permitted under applicable laws and regulations, we reserve the right to change or amend the terms and conditions contained in the Terms, including, without limitation, any policy or guidelines for the platform, at any time and in our sole discretion discretion. Subject to Section 16 of these Terms, we may provide notice of such changes by posting the revised Terms and changing the “Last Updated” date at the top of the Terms, or by sending an email to users at their provided email addresses, or in any other manner specified by us at our sole discretion. Any changes will be effective immediately upon posting of the changes on the Website or upon transmission of the information by us. These changes will apply to all existing and subsequent uses or Services from that time forward.
1.4 To the maximum extent permitted by applicable laws and regulations, you agree to be bound by the Terms in effect at the time you access or use the Platform. Otherwise, you must stop using our Services. We encourage you to review the Terms regularly to understand the terms and conditions that apply to your access and use of the Services. If you have any questions regarding the use of the Website, please contact us by email: support@universemetta.com
1.5 The Terms and any other terms and conditions expressly included herein apply to your access to and use of any services we provide. These Terms supersede and do not change in any way the terms of any other agreement you may enter into with us regarding products, services or otherwise.If you use the Services on behalf of a legal entity, you represent and warrant that (a) such legal entity is duly organized and lawfully operating in accordance with the applicable laws of the jurisdiction of its establishment, and that (b) you are authorized to accept the Terms from name of such legal entity and such legal entity agrees to be liable to us if you breach the Terms.
1.6 You should read the Terms and any document referred to in such Terms very carefully. If you do not understand any provisions of the Terms and any document referred to in these terms, you should discuss the matter with us to obtain any necessary clarification.
1.7 Any official communication with you will be carried out by email, unless another method of communication is specified. Documents will be sent to you by email and you must make every effort to send us any documents by the same method. If you are a U.Metta user, you can contact us by phone (there will be an international number).
1.8 Any official communications with you will be in English unless otherwise agreed. In the event of any discrepancy between the English language version of the Terms or any such communications and any translation of the Terms or such communications (depending on origin) into a foreign language, the English language shall prevail.
2. Right and prohibition to use our services, as well as to carry out commercial activities
2.1 The Services are intended solely for users aged 18 years or older. By accessing or using our Services, you represent and warrant that you are at least 18 years of age and have not previously been temporarily blocked from accessing the Website or Services or had your account terminated from the Website. You further represent and warrant that You are not on any trade or economic sanctions list of any Competent Authority, which includes, but is not limited to: terrorism and terrorist financing - Islamic State of Iraq and the Levant (Daesh), Al-Qaeda, Taliban and associated individuals, groups, enterprises and organizations, any individual or legal entity included in the sanctions list of the United Arab Emirates (hereinafter – “Local list of terrorist organizations”); financing the proliferation of weapons of mass destruction (WMD) – Democratic People's Republic of Korea: programs related to nuclear weapons, other weapons of mass destruction and ballistic missiles; Islamic Republic of Iran: nuclear program; as well as other sanctions lists such as those of the United Nations Security Council, the European Union, the Hong Kong Monetary Authority, the Hong Kong Customs and Excise Department, the Office of Foreign Assets Control, and other administrative authorities.
2.2 Please note that we may not provide all Services in all markets or jurisdictions and may restrict or prohibit the use of the Services in whole or in part in Restricted Locations, which currently include Hong Kong (especially in relation to our derivatives services), Cuba, Iran, Japan, North Korea, Malaysia, Singapore, Syria, United States of America, including all US territories such as Puerto Rico, American Samoa, Guam, Northern Mariana Islands and Virgin Islands ( USA) (Saint Croix, St. John and St. Thomas), Bahamas, , (especially in relation to our Retail Derivatives Services), Ireland, Bangladesh, Bolivia, Donetsk, Luhansk and Malta. The contents of the Terms do not exclude the application of the laws of the country or region to which the user belongs. Therefore, if you do not meet these eligibility requirements, please do not use our Services. Residents of Belgium, France, Ireland, Japan, the Bahamas and the Netherlands are not permitted to open new OKX accounts or access the Services unless they have already opened an account.
3. Prohibited types of commercial activities
3.1 Any use of our Services in connection with any of the following categories of activities or commercial activities is prohibited (“Prohibited Business Activities”), and we reserve the right at any time to monitor your transactions or accounts that are associated with any of the following Prohibited Business Activities:
(a) the unlicensed business of providing cash management services, including, but not limited to, the provision of payment services, the sale of money orders or cashier's checks, or any funds transfer activity;
(b) any commercial relationships with banks or financial institutions that do not have a physical presence in any country (for example, prohibited “Shell Banks”) or that carry out financial activities or provide services that do not comply with U.Metta requirements are prohibited., as applicable, any provisions of law, regulation or other legal requirement applicable to us or to regulated financial services or related activities.
(c) adult content and services, including, but not limited to, any type of pornography and other obscene materials (including literature, images and other media), sites that offer any services of a sexual nature, such as prostitution, escort services, payment for viewing and online chat functions for adults;
(d) deceptive marketing and misleading advertising;
(e) religious and/or spiritual organizations;
(f) unlicensed sale of weapons of any kind, including, but not limited to, firearms, ammunition, knives, explosives or related paraphernalia
(g) certain regulated products and services, including, without limitation, marijuana dispensaries and related businesses; sale of tobacco, electronic cigarettes and liquids for electronic cigarettes; online sales of prescription drugs or pharmaceutical services; goods or services that have age restrictions; as well as toxic, flammable and radioactive materials;
(h) pseudo-pharmaceutical companies producing and/or selling untested or unauthorized drugs;
(i) drugs and drug paraphernalia, including, but not limited to, the sale of drugs, controlled substances and any equipment intended for the manufacture or use of drugs such as bongs, vaporizers and hookahs;
(j) gambling, including, but not limited to, sports betting, casino games, horse racing, greyhound racing, lotteries, betting, mind games that may be classified as gambling (for example, poker), or other activities promoting any of the above;
(k) money laundering, fraud, terrorist financing or any other type of financial crime;
(l) any Ponzi scheme, pyramid scheme or multi-level marketing program;
(m) goods or services that infringe any copyright, trademark or other exclusive right under the laws of any jurisdiction;
(n) deferred benefit plans or annuities;
(o) counterfeit or unauthorized goods, including, but not limited to, the sale or resale of counterfeit or “fictitious” identification, and the sale of goods or services that are illegally imported, exported, or stolen;
(p) wash trades, front-trading, insider trading, market manipulation or other forms of market fraud or deception;
(q) purchasing goods of any type from hidden or dark web marketplaces, or any other service or website that acts as a marketplace for illegal items (even if such marketplace may also sell legal items);
(r) any other activities, goods or services that we deem inappropriate or high risk and which, for example, may be restricted by our and your bank or payment partners;
(s) any other illegal activity that, in our sole discretion, may violate or contribute to the violation of any law, statute, regulation or regulation, sanctions programs in effect in the countries in which we do business, or activities that would is associated with proceeds from any illegal activity;
(t) Shell banks or financial institutions whose clients are shell banks;(u) legal entities holding bearer shares;(v) defense industry, firearms and ammunition manufacturers;
(w) nuclear energy;
(x) prohibited financial services, including, but not limited to, loan restructuring, debt settlement, refinancing, surety services, collection agencies; or
(y) transactions or commercial activities involving ivory and protected species.
3.2 If we learn or reasonably suspect, in our sole discretion, that your account is or may be associated with any of the above Prohibited Business Activities, we will consider such fact to be a violation of these Terms and may suspend or terminate your account and/or block transactions or immediately freeze your funds without prior notice, and we reserve the right to report any such suspected or actual Prohibited Business Activities to law enforcement authorities.
4. Description of our services
4.1 We provide an online trading platform for trading Digital Assets (“Digital Assets”, which as defined below are also known as virtual financial assets, cryptographic tokens, digital tokens and/or cryptographic currency) and derivatives related to Digital assets or their indices. On our platform, buyers and sellers trade with each other. In general, we, as a platform service provider, are not the buyer or seller in these transactions. Users may request the withdrawal of their Digital Assets, subject to the restrictions specified in the Terms. Users will be able to access their Digital Assets in their wallets, which are kept safe.
4.2 We provide the User with trading services, including the following:
(a) an order matching platform that automatically, and in accordance with predetermined criteria, matches trading transactions of Users with open orders of other Users in respect of Digital Assets or products related to Digital Assets.
(b) Spot Services, which allow You to exchange one type of Digital Asset for another type of Digital Asset from another user through an order matching mechanism. You will not be able to pre-determine or make a trade with a pre-determined user. Likewise, an order may be partially filled or may be filled by multiple matching orders originating from different users.
(c) Additional services that allow You to trade derivatives related to Digital Assets, or indices consisting of them, with other users. These trades are facilitated by an order matching platform that automatically matches users' trades with other users' open orders based on predetermined criteria. You will not be able to pre-determine or make a trade with a pre-determined user.
4.3 To the extent permitted by Applicable Laws and Regulations, you may, at our discretion, use Margin when using our Services. The Margin and Leverage parameters allowed for each of these products are set and may be changed by us in accordance with actual market conditions at our discretion, and also depend on the type of service, type of asset and amount of collateral used in the transaction. Eligible Users may select the amount of Margin or Leverage they intend to use within these parameters (subject to those offered by us). When using Margin, users at all times acknowledge that the use of margin and other leveraged products involves a high risk which may result in losses in excess of the balance in their accounts, which in turn may result in the need to liquidate their assets in accordance with conditions governing Margin for each product.
4.4 Other additional services include, but are not limited to:
(a) P2P is a peer-to-peer matching service that allows users to exchange their Fiat Currency and Digital Assets with each other. Users can trade Digital Assets with each other without the need for a centralized trusted third party such as an exchange.
(b) Margin Lending is a lending service that allows users to borrow Digital Assets from each other and receive rewards.
(c) Digital Wallet - a digital wallet that we maintain on behalf of each user, allowing each user to store any Digital Assets traded through exchange services.
4.5 These Terms do not cover all services offered by U.Metta. In addition to the core business of spot trading and the provision of other services described herein, additional services are subject to other agreements that directly relate to such services provided on the website. In addition, some of the services mentioned in these Terms are subject to additional terms and conditions posted on the website. You can review the terms and conditions governing such services in the Frequently Asked Questions section of the website here.
4.6 Our Services facilitate the matching of transactions between users. Under certain limited circumstances, U.Metta, its affiliates or related entities may act as a counterparty and enter into certain transactions with users. Such persons and entities include, but are not limited to, affiliates or related entities that provide liquidity to the trading platform.
4.7 By accepting the Terms, you expressly agree to the creation of a pool of your Digital Assets with the Digital Assets of other users. Users' digital assets are not protected by a deposit protection system or deposit insurance system. If there is an unequal deficiency, you may not receive some of the assets or funds you contributed.
4.8 You represent and warrant that You are the ultimate and actual legal and beneficial owner of any Digital Assets transferred to Your account or wallet on the Website, that You will not act as a nominee owner or trustee on behalf of any other person, and that You will not transfer, assign, pledge or otherwise create any security interest or encumbrance in or charge any security interest in such Digital Assets.
4.9 We are not obligated to accept orders unless there are sufficient Digital Assets in the account to (a) execute the relevant order, (b) provide Margin as may be required in respect of the relevant derivatives transaction, and (c) pay any related fees and expenses, as applicable.
4.10 While we have made every effort to ensure that the information on our Website is accurate, the information on the Website and its contents are subject to change without notice and are provided for the sole purpose of assisting users in making independent decisions. We have taken reasonable steps to ensure the accuracy of the information on the Website; however, we do not guarantee the accuracy, suitability, reliability, completeness, performance and/or fitness for purpose of the content of any Services or products available through the Website and we will not be liable for any loss or damage that may arise directly or indirectly as a result of such content or your inability to access the Website, as well as for any delay or failure in the transmission or receipt of any instructions or notices sent through our platform. We do not accept any responsibility for the use or interpretation of such information.
4.11 Users shall provision their own devices and bear the following costs: 1) for an Internet-connected device, including, but not limited to, a computer or other Internet-connected devices; and 2) Internet access costs, including, but not limited to, Internet access fees, Internet-connected equipment rental fees, cellular data fees, etc.
4.12 By using the Services, you accept the information services we provide. You hereby authorize us to send you commercial information via email, SMS, mobile notifications or postal address. You may opt out of receiving such services by changing your settings on the Website.
4.13 You agree that the Services are provided by us in accordance with their current technological capabilities and other conditions. Although we have made every effort to ensure the continuity and security of the Services, we are unable to fully anticipate and insure against legal, technological and other risks, including, but not limited to, force majeure, viruses, hacker attacks, system instability, malfunctions third-party services, actions of government agencies, etc., which may lead to interruptions in operation, loss of data and other losses and risks.
4.14 If the U.Metta platform cannot function properly due to the following circumstances and the user is unable to access the Services or place or cancel an order, we will not be liable for damages. These circumstances include, but are not limited to:
(a) system downtime during maintenance announced by the U.Metta Platform;
(b) failure of telecommunications or network equipment;
(c) typhoon, earthquake, tsunami, flood, power outage, acts of war, acts of terrorism and other force majeure events;
(d) any other problems, including hacking, intrusion or computer virus attack, maintenance and updating of the Website or server, problems related to the bank, regulation or order of government authorities, restrictions on the disposal of property imposed by any Competent authority, as well as any other problems of third parties; And
(e) damage to users or other third parties caused by third parties.
4.15 In relation to the Services provided by U.Metta on the U.Metta Platform:
(a) we reserve the right to process, cancel, correct, rollback and/or reverse any Digital Asset transactions or transfers or reverse abnormal transaction results in our sole discretion even after funds may have been debited from your ( your account(s) during abnormal transactions, market disruptions, and other unusual conditions caused by system failure, platform system errors, network failures, distributed denial of service (DDoS) attacks, and other hacker attacks and other unforeseen factors; whether in response to a court order, court order, or other order of a government agency; or if we suspect that the transaction may be related to money laundering, terrorist financing, fraud or any other type of financial crime, may be erroneous or relate to a prohibited use under these Terms. We reserve the right to cancel all trades for a certain period of time in relation to futures, P2P and margin lending under the applicable user agreement. In such cases, U.Metta will reverse the transaction and debit the relevant Digital Assets from your account(s) to recover Losses resulting from such transaction, and we shall have no obligation to reinstate any purchase order or sale at the same price or on the same terms as the canceled transaction; and/or (b) we strictly prohibit unfair trading practices. U.Metta reserves the right, in its sole discretion, to issue an order against your account and take control of it if you: (i) are involved in price manipulation, insider trading, market price manipulation, market disruption or any other malicious activity in relation to the market; (ii) may cause harm to other users or U.Metta by exploiting vulnerabilities in the Services or other unlawful means; (iii) engage in any other activity that U.Metta deems to be detrimental to the general welfare of the market.
We also reserve the right to take actions including, but not limited to, terminating your accounts, limiting trading, stopping trading, canceling trades, rolling back trades and returning the relevant Digital Assets to any claimant in order to remedy any consequences adverse to the general welfare of the market. Under no circumstances will we be liable to you for losses incurred as a result of such actions in relation to you.
4.16 We will not ask our users for any passwords or secret keys, nor will we ask users to transfer any funds or Digital Assets, as the case may be. Therefore, we will not be liable for any losses caused by your transfer of funds or Digital Assets, as the case may be.
4.17 Users acknowledge that we may remove any Digital Asset from the U.Metta Platform at our sole discretion.
4.18 With regard to the processing of abnormal transactions, it should be noted that when using the Services, you confirm your agreement with the possibility of termination of the provision of the Services due to problems with connecting to the Digital Asset networks or the occurrence of other force majeure circumstances. Users should be confident that they are providing only current information. We do not accept any responsibility for any losses caused by the above situations due to you providing incorrect information, as a result of which we are unable to contact you to provide explanations regarding the processing procedure.
4.19 We have the right to know the intention and background of users who use our products or services. Users must provide complete and reliable information as required. If we have reasonable grounds to believe that the User has provided false information, we have the right to temporarily or permanently limit the User’s use of the Services in full or in part.
5. Trading operations on the Universe Metta platform
5.1 The User can buy or sell a Digital Asset by placing an order on the “U.Metta” Platform (hereinafter referred to as the “Order”) to exchange 1 (one) Digital Asset for another Digital Asset.
5.2 Users must check all transaction information before submitting an Order. Users agree that the User is solely responsible for ensuring the validity and accuracy of the Order, including the details of the recipient of any Assets. “U.Metta” is not responsible for the consequences of the User’s failure to provide reliable and accurate information when placing an Order.
5.3 The “U.Metta” Platform is available 24 (twenty-four) hours a day, 7 (seven) days a week and 365 (three hundred sixty-five) days a year, excluding any period during which scheduled maintenance or updates are carried out, or in the event that the “U.Metta” Platform experiences a power outage or unexpected operational failures that cannot be controlled.
5.4 “U.Metta” may, in its sole discretion and without prior notice, close the User's Account or suspend the User's access to the “U.Metta” Platform or use of the “U.Metta” Platform and Services, reject any submitted Order or impose limits on amounts , used in trading operations on the “U.Metta” Platform, if “U.Metta” deems that the User appears to have violated the applicable Regulations and Requirements.
5.5 The User may place an Order using the “U.Metta” Platform only if there are sufficient funds in the User's Account to pay for the Order and any associated fees. If there are insufficient funds in the Account to execute an Order on the “U.Metta” Platform, the User will not be able to execute such an order on the “U.Metta” Platform.
5.6 When a User places an Order, a specified portion of the relevant Asset (including any applicable Fees) is reserved in the Account until the Order is executed, canceled or expires. Any unexecuted portion of an Order is suspended until it is executed, canceled or expires.
5.7 The User has the right to withdraw or cancel an Order after it has been submitted as long as such Order has not been executed, with effect upon confirmation by the relevant Digital Asset network. Digital Assets that are the subject of an unfinished Trading Transaction are not reflected in the User Account and, therefore, are not available for trading by the User. Users understand and agree to the following:
(a) trading operations become irreversible after execution of Orders; And
(b) Although “U.Metta” has the right, in its sole discretion, to reverse a Trading Transaction under certain emergency conditions (including, but not limited to, violation of Applicable Laws and Regulations or Financial Crimes), the User has no right to reverse a Trading Transaction.
5.8 “U.Metta” sends confirmation to the User by email in the form of a Notification or through any other means of communication provided for in these Terms, in each case when the User places or cancels an Order, as well as when such Order is fully or partially executed.
5.9 By accepting these Terms, Users confirm their agreement to the following:
(a) by concluding a Trading Transaction on the “U.Metta” Platform, the User instructs “U.Metta” to carry out the Trading Transaction at the purchase or sale price indicated on the “U.Metta” Platform, on the basis of which the User placed the Order, and the User undertakes to pay any associated fees. The price of a Trading Transaction is determined as the price agreed upon between the User and the other party to such Trading Transaction, and “U.Metta” is not a party to such Trading Transaction and is not responsible for establishing or negotiating the price of a Trading Transaction. Users have no right to make claims against Universe Metta in relation to such Trading Operations. Universe Metta does not guarantee the success of any attempt to sell or purchase Digital Assets;
(b) “U.Metta” carries out Trading operations based on the “price-time” priority;
(c) they are subject to the same price-time priority as any other user of the “U.Metta” Platform;
(d) Orders submitted via the API are subject to the same price-time priority as Orders received from the “U.Metta” Platform;
(e) all executed Orders are immediately paid by debiting and crediting the respective balances of Assets in the Accounts of both parties. Users will be promptly notified of the execution of their Orders through the “U.Metta” Platform and/or by email or any other agreed upon means of communication and may be viewed in the User's trading history;
(f) The API allows the User to broadcast current prices into its user interface, as well as perform the same Trading operation or place the same Order that is available for the user to place on the “U.Metta” Platform;
(g) in order to ensure the reliability and orderliness of the “U.Metta” Platform,“U.Metta” has the right to limit the number of Orders that are allowed to be executed through the API, and also has the right to monitor messages through the API for the following purposes:
(i) protecting the API from denial of service attacks;
(ii) preventing abuse of the order book; And
(iii) improving the overall user experience of trading on the “U.Metta” Platform.
5.10 “U.Metta” has the right to limit the number of Orders placed from the User Account.5.11 Use of the API must be for the purpose of carrying out legitimate trading transactions and any repeated violation of the Order limit will result in suspension or closure of the User's Account by “U.Metta” in accordance with these Terms.
5.12 The transaction history provided on the “U.Metta” Platform is a true and accurate representation of the User’s transactions. The User is responsible for promptly reviewing the history of financial transactions on his account and any Notices regarding the User Account.
5.13 Users acknowledge and agree that there may be a delay in completing a Trading transaction on the “U.Metta” Platform due to “U.Metta” secure trading protocols, which require secure storage of the Digital Assets’ private keys using a combination of online and offline storage for additional security.
Planned downtime
5.14 The User acknowledges and agrees that all or part of the Services may be unavailable from time to time during scheduled maintenance periods.
5.15 The User may be notified in advance of the fact of downtime by publishing a corresponding Notice on the Website or otherwise.
Suspension of Services
5.16 The User agrees that “U.Metta”, at its sole discretion, will have the right to suspend the provision of all or part of the Services, or the User’s access to all or part of the Services in the event that Universe Metta decides to at our own discretion that:
(a) the User may have violated these Terms; or(b) the proper functioning of the “U.Metta” Platform is at risk.
5.17 For the purposes of clause 5.17 (b), the proper functioning of the “U.Metta” Platform will be compromised in the following circumstances:
(a) when the functioning of a computer or telecommunications network ceases as a result of an accident;
b) in the event of the occurrence of Force Majeure Circumstances that affect the provision of the Services;
(c) if “U.Metta” Assets, User Assets or the “U.Metta” Platform are subject to an actual malicious attack or attempted attack which may, among other things, result in the theft or loss of such assets;
(d) if a certain event affects the proper functioning of the critical systems on which the “U.Metta” Platform is based, including the pricing system or any other system necessary for the provision of the Services;
(e) if “U.Metta” believes that there is any unauthorized use of the “U.Metta” Platform or a violation of these Terms or Applicable Laws and Regulations;
(f) if “U.Metta” determines, in its sole discretion, that it is necessary to conduct an investigation into compliance with its requirements in accordance with Applicable Laws and Regulations or in order to ensure the proper functioning of the “U.Metta” Platform;
(g) if “U.Metta”a decides to stop processing the Digital Asset based on the results of a hard fork that results in a chain split or changes to the Digital Asset;
(h) if “U.Metta” determines that the provision of the Services cannot continue due to changes in Applicable Laws and Regulations, social conditions or factors beyond the control of “U.Metta”, including, without limitation, if the Competent Authorities are no longer do not consider the Digital Asset an “Eligible Digital Asset”; or
(i) when for any other reason “U.Metta”, in its sole discretion, determines that such suspension is necessary.
6. Risk Notice
Introduction
6.1 This clause 6 provides Users with information about the risks associated with trading Digital Assets and any other Services provided by “U.Metta”. Applicants and Users should carefully read this Risk Statement before applying for an Account and performing Trading Transactions.
6.2 The purpose of this clause 6 is not to disclose or discuss in detail all the risks associated with trading, disposing of Digital Assets or using the Services provided by “U.Metta”. This Risk Disclosure is not exhaustive and only describes the general nature of the risks involved. Users must ensure that their decisions are informed and they must make their own assessment of the appropriateness of trading Digital Assets, taking into account their experience, objectives, financial resources and specific needs and requirements.
6.3 It is considered that by opening an Account and performing Trading Operations, the User has become familiar with, understood and accepted the risks associated with the Services provided by “U.Metta”.
6.4 The Digital Assets market has appeared quite recently and is currently developing dynamically, and therefore the risks associated with trading such assets have not been fully studied. Thus, Universe Metta has the right to periodically update this Risk Notice by sending notifications to Users in order to indicate additional risks when dealing with Digital Assets, but does not bear any responsibility if any risk is not mentioned in the Notice. about risks.
6.5 Users agree that the User is responsible for being aware of new versions of the Risk Notice published by “U.Metta” from time to time.
Risk overview
6.6 This Risk Disclosure addresses the following risks associated with dealing in Digital Assets in relation to the following matters:
(a) the nature of the Digital Assets;
(b) the value of the Digital Assets and the risk of loss;
(c) past performance;
(d) suitability;(e) availability of Digital Assets;
(f) currency risk;
(g) the risk of Financial Crime and Cybercrime;
(h) technological risk;
(i) legal risk;
(j) regulatory risk;
(k) risk of business interruption; And
(l) Margin, Gearing and Leverage.
The nature of digital assets
6.7 Digital assets are not legal tender, are not backed by any government, and cannot be backed by any physical assets.
6.8 There can be no assurance that a person accepting Digital Assets as a form of payment or store of value will continue to do so in the future.
6.9 Digital assets are generally considered a high-risk asset class. Therefore, you should exercise caution when trading Digital Assets (as well as any other assets).
6.10 The nature of Digital Assets can be very complex and their terms, features and/or risks may not be easy to understand or may not be fully understood due to their complexity, novelty and dependence on technological features.
The cost of Digital Assets and the risk of their loss
6.11 Investing in Digital Assets involves a high level of risk and therefore may not be suitable for all investors. The User should not engage in transactions with Digital Assets if they are seeking to obtain regular or low-risk returns on their invested capital. Unlike traditional investment products, Digital Assets generally do not have any underlying or intrinsic asset value or any asset on which their price is based.
6.12 Trading of Digital Assets is largely speculative and involves significant risk. There is virtually no fundamental rationale for pricing Digital Assets, which may be subject to irrational and uncontrollable market forces. Whether the price of a Digital Asset will increase or decrease in the future is unpredictable and purely speculative. There is also a risk that the Digital Asset may not have any value. Thus, trading of Digital Assets is carried out at the User’s own risk.
6.13 The value of Digital Assets is highly volatile and may fluctuate significantly compared to Fiat currencies or traditional investment products. As a result, market conditions can change significantly in a very short period of time. Moreover, the value of a Digital Asset may never recover if it does not generate interest or development. Thus, the User risks losing all or a significant part of the value of his Digital Assets. Such losses can occur in a very short period of time.
6.14 The use of instructions in relation to Orders may not necessarily limit losses to the stated amount, and execution of Orders or receipt of the limit price may become impossible due to market conditions.
6.15 User acknowledges that they must be able to bear the risk of potential loss of their entire invested capital and more, and Users must also only invest capital that they can afford to lose without such loss affecting their standard of living and will be proportional to their income. The User must cease trading Digital Assets if he can no longer afford to do so due to his personal financial situation.
6.16 Trading in Digital Assets should not be undertaken by Persons who have:
(a) limited resources;
(b) limited investment experience; and/or
(c) unwillingness to accept the risk of investment or trading losses.
6.17 The User must ensure that he understands the economic and other types of risks associated with trading Digital Assets. If necessary, the User must seek professional advice.
6.18 It is considered that before opening an Account, the User has assessed the relevant risks and confirmed his understanding of the possible risks.
Past results
6.19 The value of any Digital Asset can either decrease or increase. Trading of Digital Assets may be affected by irrational market forces. Any data regarding the past performance of a Digital Asset does not guarantee or be a reliable indicator of future performance.
Suitability
6.20 “U.Metta” provides a transaction execution service only and does not provide advice on the merits of any particular Trading Transaction, trading risk or associated tax implications, and “U.Metta” does not provide any other financial, investment or legal advice. consultations in connection with the Services.
"U.Metta" acts as a platform for executing Orders on the market and storing Digital Assets.Therefore, “U.Metta” is not responsible for the assessment of the following parameters:
(a) suitability of the Services for the User; or
(b) the suitability of any Trading Transaction for the User's needs.
Any information provided on the Website is for informational purposes only and does not constitute financial or investment advice, is not a trading recommendation or any other advice, and is not deemed to be such a recommendation or advice. “U.Metta” does not guarantee the accuracy, completeness, appropriateness or practicality of such information, and such information should not be considered an offer to buy or sell a Digital Asset. The User is solely responsible for determining the appropriateness of any Trading Transaction.
6.24 By opening an Account, the User assumes the risk of trading Digital Assets. By carrying out any Trading Transaction, the User declares that he is, is and will be solely responsible for conducting his own independent assessment and research of the risks of each Trading Transaction and the Digital Assets involved in it.
6.25 By using the services of “U.Metta”, each User confirms that he has sufficient knowledge, experience in the market, and has also received professional advice, allowing him to independently assess the advantages and risks of any Trading Operation or any Digital Asset involved in it before opening an Account.
Each User should seek professional advice as appropriate, taking into account his or her investment objectives, level of experience and risk tolerance.
Each User must be fully aware of the specific characteristics and risks associated with the particular Digital Asset with which the User plans to transact.
Availability of Digital Assets
The User's ability to purchase a Digital Asset using the “U.Metta” Platform may depend on the availability of a counterparty willing to sell such a Digital Asset (and vice versa). These features are independent of “U.Metta”. “U.Metta” makes no guarantees regarding the timing or ability to purchase or sell Digital Assets through the “U.Metta” Platform.
The value of Digital Assets may be determined by the continued willingness of Users to exchange Digital Assets for other Digital Assets, which could potentially lead to a permanent and complete loss of value of a particular Digital Asset if the market for it disappears. Markets with a small number of transactions or illiquid markets potentially have an increased risk of loss as a result of increased volatility, and the User may not be able to enter or liquidate Digital Asset positions at favorable prices or at all when necessary.
A Digital Asset may change or otherwise fail to function properly due to changes in the technology on which such Asset is based or used, including due to a cyber attack. Such changes may lead to a decrease in the value of the User’s Digital Asset position and (or) to a redistribution of the value of the User’s Digital Asset position in favor of another Digital Asset.
6.31 “Fork” means an update to the code of a blockchain network, which may, for example, occur as a result of a disagreement between stakeholders regarding an update to the protocol of a Digital Asset, or as a result of a deliberate attempt to revert the history of the blockchain to a point before a cyber-attack. A hard fork can result in a permanent separation from the previous version of the blockchain and the actual creation of a new Digital Asset. The occurrence of a fork does not depend on “U.Metta”. The provision of Digital Assets resulting from a fork or similar changes to Digital Asset protocols and “U.Metta's” ability to provide services for the new Digital Asset that results from such actions may be dependent on third party providers that are independent of “U.Metta”. “U.Metta” does not own or control any of the protocols used in connection with the Digital Assets and associated networks. Accordingly, “U.Metta” has no liability with respect to such protocols or changes in the value of any Digital Asset (whether as a result of a fork or any similar change to the Digital Asset Protocol or otherwise) and makes no guarantees regarding the security, functionality or availability of such protocols.
6.32 The User is deemed to assume all risks associated with the use of the Services, including, but not limited to, failures of hardware, software and Internet connections.6.33 There is a risk that You may suffer losses due to your inability to immediately sell or convert Digital Assets into a preferred alternative asset or where conversion may occur at a loss. This Digital Asset liquidity risk may be due to many reasons, including, but not limited to, lack of buyers, limited buying/selling activity or underdeveloped secondary markets.
Currency and conversion risks
6.34 Trading transactions may be carried out in a currency different from the currency that the User has deposited into his Account. The user should be aware of the risk of currency fluctuations and any associated risks. Changes in exchange rates may have a positive or adverse effect on the profit or loss realized from any Trading Transaction.
6.35 If you convert Digital Assets following execution of an order, or if you redenominate an order in a particular Digital Asset other than your primary underlying asset, there is a risk that if market dynamics are unfavorable to your position, there will be a net the proceeds may be significantly less than the original amount invested in your underlying underlying asset and any income or gain may be wiped out entirely.
Storage risk
6.36 “U.Metta” has the right to store Fiat currencies and Digital assets with third parties. However, Digital Assets held by “U.Metta” are not “deposits” and are not intended to be held as any other regulated product or service under Applicable Laws.
6.37 Under certain circumstances permitted by Applicable Laws and Regulations or market practices of the relevant jurisdiction, “U.Metta” may register a User Account in the name of a legal representative or in the name of “U.Metta”. If Accounts are held in the name of the legal representative or “U.Metta”, such assets cannot be separated from the assets of “U.Metta” and, in the event of default by the legal representative or “U.Metta”, may not be as securely protected from the claims of the legal representative's creditors. representative or creditors of “U.Metta”, as would be the case if the User's client assets were separated from the assets of the legal representative or assets of “U.Metta”.
6.38 In the event of an insolvency proceeding or any other similar proceeding against a third party holding the User's Fiat Currency and/or Digital Assets, “U.Metta” may only bring an unsecured debt claim against such third party against name of the User, and the User may be subject to the risk that the Fiat Currency, Digital Assets or any other property received by “U.Metta” from a third party will not be sufficient to satisfy the User's claim and the claims of all other relevant Users.
6.39 In the event that “U.Metta” places Fiat Currency and/or Digital Assets of a User with a third party, such Fiat Currency and/or Digital Assets may be pooled with currencies owned by other Users.In such circumstances, the User's individual customer rights cannot be determined separately by separate certificates, other physical title documents or equivalent electronic records, and in the event of a deficiency following the insolvency of “U.Metta” for which an agreement cannot be reached, any Users whose assets were pooled may share this deficit in proportion to their original assets in the pool. Any rights or other benefits arising in connection with the assets pooled will be allocated pro rata to each User whose assets are so pooled.
6.40 Fiat Currencies and/or Digital Assets may be held by a third party designated in good faith by “U.Metta”, nominees or sub-custodians of “U.Metta”. Such third parties are not under the control of “U.Metta” and “U.Metta” shall not be liable for failure of any kind by such third parties and in the event of any such failure, the User may incur loss in whole or in part in respect of the Account user. The extent to which Fiat Currencies and/or Digital Assets may be returned to the User in certain jurisdictions may be subject to specific laws or local regulations.
Risks associated with trading on the “U.Metta” Platform
6.41 Compared to other types of assets, including Fiat currencies and securities, transactions in Digital Assets may not be eligible for claim under any investor compensation fund established by any government agency or regulatory authority; In addition, Digital Assets held in a “U.Metta” account may not constitute protected deposits and may not be subject to deposit protection in any relevant jurisdiction. Thus, Digital Assets may have a reduced level and type of protection compared to fiat currencies, securities and other classes and types of assets.
6.42 You may be charged various fees when using our Services. Before entering into any transactions, you should obtain detailed information and have a full understanding of all fees, charges and expenses for which you may be responsible. If the meaning of any such fees is unclear to you, you should seek clarification of how such fees apply in a particular monetary value before using the Services or engaging in any transactions.
6.43 Giving any other person access to your account(s) involves risks. You must take all reasonable steps to ensure that any person to whom you provide access acts in a proper and lawful manner. You must also put in place, in your sole discretion, controls and protocols related to your account to monitor the activities of such individuals and to ensure that they act properly and lawfully in their designated capacity.
6.44 Please note that Digital Assets received by “U.Metta” or hosted by “U.Metta” may be subject to other Applicable Laws of foreign jurisdictions outside of your country of residence and/or the country of which you are a citizen.
6.45 Allowing another person to trade or manage your account with us involves significant risks and there is a possibility that the instructions you provide will not be properly approved or executed. You assume all risks associated with such activities and fully and unconditionally release Universe Metta from any liability arising out of or in connection with any of the foregoing.
6.46 Transactions with Digital Assets are irreversible. As such, accidental or fraudulent transactions involving Digital Assets may not be eligible for refund. Therefore, you should exercise caution when making any transfers of Digital Assets and you will be solely responsible for any losses that may occur.
6.47 An order placed on the “U.Metta” platform becomes binding upon completion of the actions described in these Terms. The Order will not be reserved unless otherwise provided in these Terms. There is a risk that a final binding order may not be executed at the same time as your instructions. Thus, you may incur losses due to failure to execute the order within the required time frame. In particular, under conditional orders such as options or perpetual swaps, your losses may not be limited to the planned amounts due to volatility in market conditions.
6.48 There is a real risk that unauthorized third parties may gain access to your account(s) and engage in transactions without your consent or authorization, by taking control of the device or account you use or through other means.
6.49 “U.Metta” is not obligated to provide any adaptations, improvements and/or changes to the materials and information provided on the “U.Metta” Platform. This means, for example, that you may have an outdated version of the “U.Metta” app and new features may not be included in the version of the app you are using. You are responsible for ensuring that you are updated and download the appropriate updates and versions.
Risk of Financial Crimes and Cybercrimes
6.50 The nature of Digital Assets means that they may be subject to an increased risk of Financial Crime or cyber attacks, which includes, but is not limited to, malware, hacking, phishing, double spending, smurfing, spoofing, Sybil attacks, social engineering, majority mining, consensus based or other mining attacks, disinformation campaigns, distributed denial of service and forks. When transferring Digital Assets to a digital wallet, the Digital Asset is subject to the risk of loss due to, among other things, security breaches resulting from cyber-attacks in which Digital Assets are hacked and stolen.
6.51 The mechanism for recovering lost or stolen Digital Assets is limited and, in some cases, non-existent.
6.52 You may store your Digital Assets in hot wallets, but such hot wallets may be subject to the risk of hacking, cyber-attacks or any of the risks mentioned in clause 6.51. Crashes, thefts, cyber-attacks and hacks of Digital Asset trading platforms, as well as theft of Digital Assets, are unfortunately very common. Victims may face extreme difficulty in recovering losses from hackers, trading platforms, or other related industry organizations and/or individuals. This may result in significant losses and other adverse consequences that may materially affect your interests.
Technological risk
6.53 Understanding Digital Assets requires in-depth technical knowledge. Digital assets are often described in highly technical language that requires knowledge of applied cryptography and computer science to understand their inherent risks. The posting of a Digital Asset on the “U.Metta” Platform does not imply “U.Metta's” approval or disapproval of the underlying technology with respect to such Digital Asset and should not be used as a substitute for each User's understanding of the risks associated with that Digital Asset.
6.54 The software protocols that form the basis of Digital Assets are typically open source projects, meaning that:
(a) the development and control of such Digital Assets is independent of “U.Metta”; And
(b) such software protocols are subject to sudden and dramatic changes that could have a significant impact on the availability, usability or value of a particular Digital Asset.
6.55 The nature of Digital Assets means that technological difficulties encountered by “U.Metta” may prevent the User from accessing or using their Digital Assets. “U.Metta” may experience advanced cyber attacks, unexpected bursts of activity, or other operational or technical difficulties that may cause interruptions in the provision of Services or result in the loss and/or theft of Digital Assets. The User must be aware that problems may arise in the provision of the Services resulting in delays. By using the Services, the User agrees to accept the risk of transaction failure as a result of unexpected or serious technical difficulties, including those resulting from advanced attacks.
6.56 Digital assets rely on new technologies, including distributed ledger technologies, which provide, among other things, anonymity, irreversibility of transactions, protection against accidental transactions, recording of transactions and settlements.
6.57 Transactions with Digital Assets cannot be reversed. After the User sends a Digital Asset to a wallet address outside the “U.Metta” platform, there is a risk that the User will lose access to the Digital Asset for an indefinite period. For example, a wallet address may be entered incorrectly and the actual owner of the wallet address may never be discovered, or the wallet address may be owned by an organization that will not return the User's Digital Assets or that will only do so after action on the User's part, such as verifying their identity.
6.58 The User may lose the User's private key to external wallet addresses under certain circumstances, including but not limited to the following:
(a) if a backup copy of the private key was saved on paper and was subsequently lost or stolen; or
(b) if the private key has been hacked or stolen.
6.59 The person holding the private key to the external wallet address will own the Digital Assets.
6.60 Using the “U.Metta” Platform on a jailbroken device may compromise security and lead to fraudulent transactions. You may suffer losses and your access to the Services may be terminated
6.61 Digital Assets and the “U.Metta” Platform depend on the Internet and other technologies (including various methods and means of communication). However, the public nature of the Internet means that parts or all of the Internet may be unreliable or unavailable at any given time. In addition, data transmission over the Internet and/or other technologies may be subject to interruptions, transmission delays, corruption or loss of data, loss of privacy, and/or transmission of malware. The above events may result in your transactions not being carried out in accordance with your instructions at the required time or not being completed at all.
6.62 There is no technology that is completely safe. Therefore, you should exercise caution when using any technology.
6.63 The Internet, as well as other electronic communications (including, but not limited to, electronic devices such as mobile phones or other portable devices, services of third party telecommunications service providers used in commerce, or interactive voice response systems) is an inherently unreliable form communications, and such unreliability may not depend on "U.Metta".
6.64 Any information (including any document or data), communication or transaction made or carried out over the Internet or other electronic means of communication (including, without limitation, electronic devices such as mobile phones or other portable devices, services of third party telecommunications service providers used in trading or interactive voice response systems) may be impacted due to service interruptions, transmission outages, transmission delays due to data volume, Internet traffic, market volatility or incorrect data transmission ( including an incorrect price offer), or suspension and/or delay of the price data channel due to the public availability of the Internet or other electronic means of communication
Legal and market risks
6.65 The User is responsible for compliance with Applicable Laws and Regulations and is solely responsible for determining what laws may apply to its transactions, including any applicable tax laws. The User is solely responsible for reporting and paying any taxes arising from his use of the Services.
6.66 Due to the relatively recent development of Digital Assets, banks and other competent authorities have different views on the risks associated with funds arising from the purchase and sale of Digital Assets, or may have a very low risk tolerance. Accordingly, the User's bank may freeze the User's account or reject the receipt of any funds if the User's bank concludes that such funds are the result of the purchase or sale of Digital Assets.
6.67 “U.Metta” may suspend the User’s access to his Account. In such circumstances, the User will not be able to make deposits, withdraw funds or carry out trading transactions. “U.Metta” may also suspend the User's ability to transact on the “U.Metta” Platform, in which case he will not be able to sell or purchase a Digital Asset, but will be allowed to make deposits or withdrawals from his Account.
6.68 You may incur losses as a result of a decrease in the value of the Digital Asset you paid for as a result of the introduction of control measures by the Competent Authority. Payment or compensation of any amounts due to You may be delayed or even terminated due to controls or other actions carried out by government authorities or regulatory authorities in relation to the Digital Assets and/or their ecosystem that such Competent Authorities control or regulate.
6.69 Digital assets, due to their structure or due to network events, may not be a fixed supply. If additional Digital Assets are created, the price of a particular Digital Asset may decline due to the inflationary impact of adding additional Digital Assets to the total available supply of assets in the market.6.70 At any given time, one or more persons may directly or indirectly control a significant portion of the total supply of any particular Digital Asset. Such individuals are often colloquially referred to as “whales.” Whether these whales act privately or collectively, they can have significant influence and may also cause significant market events that may have an adverse effect on the price, value or functionality of Digital Assets. Moreover, such “whales” or other network participants and users may make decisions that are not in your best interests as an investor in Digital Assets.
Regulatory risk
6.71 Activities involving Digital Assets conducted in certain jurisdictions may be unregulated or may be subject to limited regulation.
6.72 Any regulatory changes or actions of the Competent Authorities or any authorities not associated with “U.Metta” may have an adverse effect on the use, transfer, exchange and value of the Digital Asset.
6.73 The government of the country of which the User is a resident may prohibit the User from trading Digital Assets.
Stop loss
6.74 A stop order is an offer to enter into a transaction if our offer becomes less profitable for you. A Stop Order usually serves to provide some protection against risk, for example if your Trade becomes unprofitable, and can be used to either open or close a Trade. Each Stop Order has a specific stop level set by you. Your Stop Order will be activated if our bid price (in the case of a sell order) or our ask price (in the case of a buy order) changes unfavorably to you, reaching or exceeding a certain level. Notwithstanding the specific Stop Level you have set, Applicable Laws and Regulations may require us to close all or part of a Trading Transaction before activating your Stop Order.
6.75 You acknowledge that Stop Orders will not necessarily limit your losses to the intended amounts as market conditions may make it impossible for such orders to be executed at a price close to your intended stop price or to be executed at all. In extremely volatile markets, the price of a Digital Asset may quickly fall below the price of your Stop Order and you may incur losses significantly greater than the amount you would have lost if your Stop Order had been executed at the Stop Order price.
Margin, Gearing and Leverage
6.76 Before you are permitted to enter into a Contract with us, you will generally be required to deposit funds into our account - this is known as a Margin Call. Such Margin Requirement will generally be a fraction of the total value of the Contract. This means that you will use leverage or jeering, and this can bring positive or negative results. A small price change in a direction that is favorable to you can lead to a high return on the margin requirement set for the Contract, but a small change in a direction that is unfavorable to you can lead to significant losses.
6.77 At any time you have open positions, you must ensure that the balance in your account, taking into account current profits and losses, is equal to at least the total Margin that should be posted on your account in accordance with our requirements. Therefore, if our price moves in a direction unfavorable to you, you may be required to promptly provide us with significant additional funds to meet your margin requirements and ensure the validity of your open positions. Otherwise, we have the right, at our sole discretion, to close all of your positions, as well as several or one of them, in any Digital Asset that you control. You are responsible for any damages resulting from such actions.
6.78 The need to keep track of your positions becomes more important when you enter into Contracts with us due to the operation of jeering. Gearing increases the speed at which profits or losses can be realized and, as a result, you need to monitor your positions closely.
6.79 We are under no obligation to inform you of your account balance and required Margin (i.e. making a Margin Call). However, if we do so, Margin Calls may be made by telephone, mail, email, text message or through the U.Metta Platform.
6.80 We have the right at any time and as quickly as possible to increase or decrease the Margin required from you for open Trading Operations. You agree that, regardless of the usual means of communication between us, we have the right to notify you of changes in Margin levels or conditions for crediting funds to your account in any of the following ways: by telephone, email, text message, through our “U.Metta” Platform or by posting a change notice on our website. Any increase in the Margin level shall be subject to immediate payment upon our request. We increase Margin requirements or change the terms of your account only when we reasonably deem it necessary in our sole discretion, including, without limitation, in response to or in anticipation of the following events:
(a) when volatility and (or) liquidity in the Digital Assets market changes;
(b) when economic news appears;
(c) when information appears about the suspension of trading of a Digital Asset on another platform for trading Digital Assets;
(d) if you change your relationship with us; or
(e) upon any changes to Applicable Laws and Regulations.
6.81 Subject to Applicable Laws and Regulations, for certain categories of customers we may not be able to accept payment of Margin by credit card or any other credit mechanism provided by third parties.
6.82 Please note that in certain cases we may initiate a shared refund mechanism to receive a portion of your profits to cover any shortfall. The socialized refund mechanism is activated if “U.Metta's” insurance funds are unable to cover the User's losses. In these cases, “U.Metta” will use its socialized refund mechanism to return the net profits earned by other users to cover the shortfall. More information about the socialized refund mechanism can be found here.
6.83 In the event of a potential flaw in the trading rules or failure of the platform system, or in the event of a failure that results in unjust enrichment of the User, we will contact the User to recover their profits. The User must effectively cooperate with us to the fullest extent; otherwise, we will take any action, including, but not limited to, limiting account transactions, freezing your account(s) or funds in your account(s), debiting assets from your account(s). (s) for the purpose of reimbursement of income that leads to unjust enrichment of the User, as well as prosecution of the User in a court with jurisdiction and any other legal remedies. If the User refuses to cooperate, the User will also bear all legal costs without exception.
6.84 In certain circumstances or situations it may be difficult or even impossible to liquidate a position in Digital Assets. Certain online events may occur quickly and impact the ability to conduct transactions on the U.Metta Platform. Information related to such network events may be difficult to predict or assess in advance and may be subject to limited control by any third party that may intervene to stabilize the network.
Other Potential Risks
6.85 Website pages and Internet pages, investor press releases, oral or written forecasts, presentations, audio and video recordings of events and other publications from the Websites may contain forward-looking statements that reflect U.Metta's current views. and its guidance on upcoming projects and events. Certain words including, but not limited to, “anticipate,” “anticipate,” “believe,” “estimate,” “expect,” “intend,” “may,” “plan,” “predict,” and “should,” and other expressions that often identify forward-looking statements. These statements are subject to risks, uncertainties and changes due to numerous factors, including, but not limited to: changes in Digital Asset and Fiat Currency exchange rates, interest rates and commodity prices; introduction of new and (or) competing technologies and ideas; strengthening market incentives; and decreased demand for current services or other products.
7 Your account on “U.Metta”
7.1 Account Registration and Identity Verification: In order to use any of the Services, you must provide accurate information in all fields on the registration page to verify your identity and agree to these Terms. By registering an account with U.Metta, you agree and represent that you will use the Account solely for yourself and not on behalf of any third party unless authorized by “U.Metta”. You undertake to provide us with accurate information upon registration and on an ongoing basis in order to verify your identity and detect cases of money laundering, terrorist financing, fraud or any other financial crime; such information includes, but is not limited to, a copy of your government-issued photo identification and proof of residence such as a utility bill or bank statement. If any such information changes, you are responsible for promptly updating it.
7.2 Security of Your Account: You agree not to authorize anyone to use or manage your account, and to notify us of any changes in information or that your account has been compromised from a security standpoint. You are responsible for storing, protecting and storing any keys, certificates, passwords, access codes, user IDs, API Key or registration information and other credentials (collectively, “Passwords”) that are provided to You or generated in connection with the use of by you Services. If you lose your Passwords, you may not be able to access your account. You agree to immediately notify us of any unauthorized use of your Passwords. We are not responsible for any liability, damage or loss of any kind, direct or indirect, resulting from the unauthorized use of your Passwords. You understand and agree that if you authorize any third party or third party platform to use your Account Password information, such third party or third party platform will know information about your account (including, without limitation, information relating to your assets, transactions, trading authorizations and account information, etc.), and your account will be subject to certain risks and may result in loss or damage. You agree to be solely responsible for any loss or damage caused by You allowing any third party or third party platform to use Your Password information, and for any loss or damage caused to You by any third party or third party platform that uses the Password information. Your account passwords. We are not responsible for compensation or other legal obligations to compensate for loss or damage caused in connection with the above circumstances. We provide an online trading platform and to avoid potential security risks, the login password, administrator password and any other passwords must not be the same.Users bear this responsibility. Once a user registers and becomes a user of the Website, the user will receive a username (user's mailbox) and password and accepts responsibility for all actions and events associated with such username and password after login, and also bears all legal liability arising directly or indirectly from the language and conduct of the use of this username.
7.3 Password Recovery: Users who have lost their passwords can reset them after checking using their registered email addresses or phone numbers. You must contact us immediately if you discover any unauthorized transactions or breaches of security.
7.4 Account Balance: If your account displays a credit balance, you may request the return of available Digital Assets from us. However, we may, in our sole discretion, refuse to comply with your request to withdraw (in whole or in part) Digital Assets (or, as the case may be, withhold it) if:
(a) your open derivatives transactions exhibit loss contingencies;
(b) we determine that additional Digital Assets may be required to meet any current or future margin requirements on open derivatives positions due to underlying market conditions;
(c) you have any actual or constructive obligations to us under the Terms; and/or
(d) we reasonably believe that there is an unresolved dispute between us in connection with the Terms.
7.5 Account Closure: You may submit a request to “U.Metta” requesting the closure of your account at any time. Closing an account will not affect rights and obligations that arose prior to the date of account closure. Before “U.Metta” closes your account, you may be required to cancel or complete any open orders and, subject to the provisions of these Terms, provide a transfer instruction specifying where to transfer any Fiat Currency and/or Digital Assets remaining in your account .You are responsible for any fees, costs, assessments or liabilities (including, without limitation, attorneys' fees and legal costs or costs of transferring Fiat Currency or Digital Assets) associated with the closure of your account. In the event that the costs of closing your account exceed the amount in your account, you will be responsible for reimbursement of our costs. You may not close your accounts for the purpose of avoiding payment of any fees that would otherwise be due or for the purpose of avoiding any audits associated with our anti-money laundering program. “U.Metta” reserves the absolute right to accept or reject a request to close an account at its sole discretion.
7.6 Account Suspension: “U.Metta” has the right to suspend your Account(s) at any time. In addition, you agree that we have the right to freeze/block part or all of the funds and assets in your account and suspend your access to the Website pending a decision if we suspect, in our sole discretion, the presence of any of the following circumstances:
(a) Your account(s) are or have been used in violation of any provision of these Terms and any other policies, rules, regulations, user agreements or programs of “U.Metta”, including, without limitation, the Countermeasures Program legalization of funds obtained by criminal means;
(b) your account balance is subject to reconciliation for any reason;
(c) an unauthorized person attempts to gain access to your account;(d) You use your login credentials or other account information in an unauthorized or improper manner;
(e) for reasons relating to clause 12 of these Terms;
(f) for reasons relating to investigations in accordance with clause 7.7. these Terms; or
(g) an Event of Default (as defined below in clause 22.6 of these Terms) has occurred.
In addition, we may require you to provide additional information and perform other verification or verification activities if it becomes necessary to conduct Enhanced Due Diligence on you/your account(s).
7.7 Investigations: “U.Metta” has the right to immediately investigate and take appropriate action against Your Account(s), including suspending, freezing or seizing Your Account(s) and any associated account(s), if we, in our sole discretion, suspect that:
(a) You/Your Account(s) are the subject of any law enforcement investigation, government agency, warrant, subpoena, court order or other similar procedure or process in any relevant jurisdiction;
(b) You/Your Account(s) are the subject of any pending and/or pending legal proceedings in any applicable jurisdiction;
(c) You/Your Account(s) violate or have engaged in violation of any Applicable Law or regulation; or
(d) You/Your Account(s) are involved in suspicious, illegal or fraudulent activity.
7.8 Account Closure: We have the right to close your Account(s) at any time and for any reason in our sole discretion, including the reasons set out in clause 11. You also understand and agree that We have the right to take any necessary and appropriate action under these Terms, including, but not limited to, reasonable costs and any applicable laws and regulations in any applicable jurisdiction(s).
7.9 Consequences of suspension or closure of an account: “U.Metta” will continue to hold all Digital Assets, funds and information from such accounts, which may be seized and transferred to any third party, including, but not limited to, the Competent Authorities, in the event of suspension or closure of your Account(s) in accordance with the reasons specified in paragraph 7 of these Terms.
7.10 In the event that your account(s) are closed in accordance with clause 7.9 and in connection with any ongoing investigations and considerations, we will return your funds less the value of any trading commission discounts, rebates, costs and/or damages , to which we are entitled under these Terms and applicable laws and regulations in any applicable jurisdiction(s). If your account is no longer under investigation or subject to a court order or similar legal process in any applicable jurisdiction(s), you authorize us to return your funds (less any discounts on trading commissions, rebates, expenses and/or losses to which we are entitled) to any bank account associated with your account, unless otherwise provided under applicable laws and regulations. If there is any balance of Digital Assets remaining in your account(s), You agree to provide us with the address of the Digital Assets upon receipt of written notice from us to enable us to return the remaining Digital Assets to You.
7.11 In addition to the foregoing, and to the maximum extent permitted by Applicable Laws and Regulations, upon the occurrence of an Event of Default:
(a) any delivery, payment or other obligations owed by You to any party, including, without limitation, “U.Metta”, in connection with activities related to Your account(s) ), must be executed, realized or otherwise fulfilled ahead of schedule in a manner that allows for their performance to be required on the date of such Event of Default (hereinafter referred to as the “Early Performance of Obligations”); And
(b) without prejudice to such other rights as may be granted to “U.Metta” under these Terms and Conditions or otherwise, “U.Metta” shall have the right to take all actions which it in its sole discretion deems necessary for the purpose of protecting your interests and Early execution of obligations, including, but not limited to, closing any open trading positions, liquidating assets in your account to pay off any amounts and other liquidated obligations due to “U.Metta”, and transferring assets to third parties in accordance with court orders.
8 User rights and restrictions on use of the License
8.1 We grant you a limited, non-exclusive, non-transferable license under the Terms to access and use our Website and Services solely for the purposes approved by us. You agree that you will not copy, transmit, distribute, sell, license, modify, publish or create derivative works from, reverse engineer the same, or participate in the transfer or sale thereof, or in any other way exploit any of our products and services.
8.2 You agree that:
(a) all proprietary and other rights to the Services and related software, the Website and technologies, including all intellectual rights thereto, belong to and shall remain with the Parties;
(b) no rights to the Services are conveyed other than the limited licenses granted hereunder;
(c) The protected Services are protected by copyright and other intellectual property laws;
(d) all rights not expressly granted in these Terms are reserved.
(e) We have the right to investigate, freeze or deduct user's positions and accounts in accordance with the requirements of any applicable judicial authorities, enforcement agencies and military organizations, including, but not limited to, public safety organizations, prosecutors, courts, customs, tax authorities, etc. d.
9 User obligations
9.1 You may not register multiple accounts for any purpose.
9.2 You do not have the right to use the accounts of other users.
9.3 You must not use this Website or the Services in any way that causes, or may cause, damage to this Website or adversely affects the availability of this Website, and also in connection with any illegal use of funds for payments and settlements, including, but not limited to, payment by illegal means such as fictitious transactions, incorrect price, return of funds on a transaction, and so on, in connection with illegal activities of cashing out funds through bank legal entity checking accounts, illegal transfers of funds from a legal entity's bank checking account to an individual's account, illegal check cashing activities, as well as for any unlawful, illegal, fraudulent or harmful purpose or for related activities within the limits of applicable laws and regulations. You agree to indemnify and hold “U.Metta” and their officers, directors, shareholders, predecessors, assigns, employees, agents, subsidiaries and affiliates harmless from any claims, losses, liabilities, demands or expenses (including attorneys' fees ) filed by any third party against “U.Metta” or its affiliates in connection with your use of this Website or Services.
9.4 You are prohibited from using the Website in any way to carry out illegal activities. You must not engage in any commercial activity conducted on behalf of this Website or on any form of the Website without obtaining permission or approval from “U.Metta” as the location, platform or environment for the commercial activity.
9.5 You agree to comply with all laws and regulations and bear responsibility and legal consequences for any of your own actions in connection with the Website and Services. In addition, you must not infringe the legal rights or interests of any third party. In addition, if “U.Metta” suffers losses as a result of any action taken by you, “U.Metta” has the right to recover damages from you through legal action or other means.
9.6 If you violate any of the above obligations, “U.Metta” has the right to take all necessary measures directly, including, but not limited to, removing content posted by you, canceling your customer rating and merit, freezing your balance, suspending or seizing your account and illegal proceeds, as well as initiate a judicial investigation.
10 Commissions
10.1 Charges may apply for some of the Services we provide to you. By using our Services, you agree to be charged such fees.
10.2 “U.Metta” has the right to set and change the fee structure it charges at its sole discretion. We may also start charging for free services. Any changes to charging procedures will be announced in advance.
10.3 If you do not agree to any fees charged, you have the right to immediately stop using one or more of the Services. However, you remain responsible for repayment of any fees accrued prior to the date of termination of the Services.
10.4 Unless stated or agreed otherwise, you agree that we have the right to automatically and without prior notice deduct the above service fees directly from the funds in your account.
10.5 If you fail to pay fees in full and on time, we reserve the right to suspend or close your account.
11 Change, suspension and termination of services
11.1 We may make changes to the Services and/or may also interrupt, suspend or terminate the Services at any time with or without notice.
11.2 Termination of Services: We reserve the right, at our sole discretion, to terminate services to you without prior notice, temporarily or permanently, including, but not limited to, in the following cases:
in the following cases:
(a) if the personal information you provide is not true, complete, accurate or inconsistent with the information provided during registration, and if you have not provided reasonable evidence (please note that laws and regulations require you to provide true, complete and accurate information);
(b) if You/Your Account(s) violate Applicable laws and regulations in any applicable jurisdiction(s);
(c) in the event that You/Your Account(s) violate any provisions of these Terms and any other policies, rules, regulations, user agreements or Universe Metta programs, including, without limitation, the countermeasures program legalization of funds obtained by criminal means;
(d) if required by any Applicable Laws and Regulations or requirements of the relevant Competent Authorities;
(e) for reasons relating to investigations in accordance with clause 7.7. these Terms; or
(f) for security reasons or as otherwise necessary to protect your Account(s) from unauthorized access, among other things, as determined by us in our sole discretion.
12 Unclaimed property
“U.Metta's” commitment If You have any assets that are hosted by “U.Metta” in Your account and “U.Metta” is unable to contact You and has not received confirmation of Your use of the Services for a period of time of at least twelve (12) months or , in certain jurisdictions, for the period of time required by applicable laws or regulations in the relevant jurisdiction(s), U.Metta may be required to report such funds as unclaimed property in accordance with Applicable Laws and by-laws. Universe Metta will make reasonable efforts to locate you using the contact information available to U.Metta.
12.1 If “U.Metta” is unable to locate you, “U.Metta” reserves the right to:(a) close your Account and terminate these Terms; And(b) surrender all assets as unclaimed property upon order of the Competent Authority or any court of competent jurisdiction.
12.2 If we receive any document(s) confirming your death, or other information leading “U.Metta” to believe that you have died, “U.Metta” will reserves the right to freeze your Account.
12.3 Your Account will be unfrozen under one of the following conditions:
(a) when Your designated representative opens a new Account as further described in clause 12.5 below and Your entire Account is transferred to such new Account, or
(b) if “U.Metta” receives evidence in a form satisfactory to us that your death did not occur.
12.4 If “U.Metta” has reason to believe that your death may have occurred, but there is no evidence satisfactory to “U.Metta” of your death, you authorize “U.Metta” to investigate directly or through third parties, which we deem necessary to establish the fact of your death. Once “U.Metta” has received evidence satisfactory to “U.Metta” of your death, the trustee you named in your existing will or similar testamentary document will be required to open a new Account.
12.5 If you have not appointed a trustee, “U.Metta” reserves the right to consider as your trustee any person entitled to inherit your Account, which is determined by “U.Metta” after receiving and verifying the documentation that “U.Metta” in its sole discretion, deems necessary or appropriate, including (but not limited to) a will, testamentary trust or other similar documentation, or an order appointing a trustee from a court having competent jurisdiction over your estate.
12.6 In the event that “U.Metta”, in its sole discretion, determines that there is uncertainty as to the validity of the appointment of a trustee, U.Metta reserves the right to seek an order from a court of competent jurisdiction in respect of such matter before taking any action in connection with your account
Expenses
12.7 “U.Metta” has the right to deduct from any Fiat Currency all expenses incurred in connection with this clause 12.
13 Complying with your local laws and taxes
13.1 You are solely responsible for determining whether and to what extent any transactions You enter into through the Services may be subject to any taxes, and for withholding, collecting, reporting and remitting the correct amounts of taxes to the appropriate tax authorities. You agree that we do not provide legal or tax advice and are not responsible for determining whether your transactions are taxable or for collecting, reporting, withholding or remitting any taxes accrued as a result of any transactions. We strongly recommend that you consult with your attorney/tax professional to determine your obligations and tax status in your jurisdiction.
13.2 In addition, you agree to comply with all relevant laws of Seychelles, the Bahamas, Brazil, Hong Kong and any relevant laws and regulations in any other applicable jurisdiction(s). With regard to the prevention of terrorist financing and anti-money laundering and compliance with laws and regulations in any applicable jurisdiction(s) generally, we will cooperate with the Competent Authorities and local, regional, national and multinational authorities around the world as necessary, and we may also provide such authorities with any information related to you. We may also access and disclose information about you that we maintain to third parties if, in our sole discretion, we determine that doing so is necessary or appropriate for the following purposes: to comply with applicable law enforcement or national security and legal requests proceedings in any applicable jurisdiction(s), such as a court order or subpoena; protecting your, our rights or the rights of others, their property or ensuring their safety; enforce our applicable terms of service, user agreement, trading rules, operating rules, policies or any other agreements; collection of amounts due to us; or providing assistance in pre-trial investigations or judicial investigations of suspected or actual illegal activities.
13.3 By using our Services, you acknowledge, represent, undertake and agree that all of your activities on and off this Site are lawful and proper and that your sources of Digital Assets and fiat currency are not the result of illegal activities. If we believe, in our sole discretion, that you are in breach of the foregoing representations and obligations, we may, in our sole discretion or through cooperation with local law enforcement authorities, seize, freeze, restrict or close your account(s) and any fiat currency and Digital Assets stored in your Account(s).
14 Privacy Policy
14.1 Read our Privacy Policy Statement
15 Limitation of Liability, Warranties and Indemnity
Disclaimer
15.1 Neither “U.Metta” nor any of its Related Entities shall be liable for any Losses arising, directly or indirectly, as a result of the following:
(a) any dispute between You and one or more other Users;
(b) any Losses resulting from your violation of these Terms;
(c) any Losses resulting from your violation of any Applicable Laws and Regulations; or
(d) any act or omission of a third party having access to your Account,
and You hereby release “U.Metta” and/or its Related Entities from liability and waive any right to claim compensation for any such Losses.
Disclaimer
15.2 To the fullest extent permitted by Applicable Laws and Regulations, “U.Metta's” total aggregate liability for Losses that the User may suffer under or in connection with information or materials provided by “U.Metta” and its Related Entities on the Web -site or on their behalf, is limited to a maximum aggregate amount of $100.00.
15.3 To the fullest extent permitted by Applicable Laws and Regulations, “U.Metta's” total aggregate liability for Losses arising from individual claims or series of claims incurred by:
(a) by the Applicant arising out of or in connection with the filing of the application;
(b) You as a result of or in connection with:
(i) Services;
(ii) any provision or failure to provide Services;
(iii) any information or materials provided by or on behalf of “U.Metta” and/or its Related Persons (other than information or materials referred to in clause 15.3); or
(iv) any other violation of these Terms, limited in the aggregate to the lesser of the following amounts:
(a) 100 US dollars; or
(b) the total amount of fees paid by the User to “U.Metta” for the Services during the previous 12 (twelve) months (hereinafter referred to as the “Limit”).
15.4 If a claim arises in connection with a specific Trading Transaction, Universe Metta's total liability to the User, its shareholders, affiliates or service providers, and their respective officers, directors, employees, agents or representatives shall be limited to the purchase amount / sales under a disputed Trading Transaction with reference to the price of such Trading Transaction at the time when it occurred or should reasonably have occurred, and in any case it is subject to the Limit.
15.5 Under no circumstances will “U.Metta” and/or “U.Metta” Related Entities be liable to You for any Consequential Damages.
15.6 Nothing in these Terms shall limit the liability of “U.Metta” and/or “U.Metta” Related Parties to You arising from “U.Metta” doing the following:
(a) fraud or fraudulent misrepresentation;
(b) willful misconduct; or(c) death or personal injury resulting from her actions.
15.7 Any exclusions or limitations of liability contained in this clause 15 shall not limit “U.Metta's” liability, which cannot be excluded or limited under the relevant Applicable Laws and Regulations.
Force majeure circumstances
15.8 Neither party shall be liable for any delay or failure to perform any of its obligations under these Terms caused by a Force Majeure Event.
Compensation for losses
15.9 To the fullest extent permitted by Applicable Laws and Regulations, you agree to indemnify, hold harmless and immediately defend “U.Metta” and “U.Metta” Affiliates (including ours and their respective agents (if any), and the shareholders, directors, officers and employees of “U.Metta” and “U.Metta” Affiliates (each an “Indemnified Party”) from any damages arising under or in connection with any third party claims , losses, liabilities, damages, judgments, penalties, penalties and costs of any kind (including professional fees and appropriate legal counsel fees) which may be incurred by any of the Indemnified Parties in connection with:
(a) your use of the Account or Services or actions on your part (or on the part of any of the User's Authorized Representatives) in connection with the Account or Services;
(b) your failure to perform any of your obligations under these Terms;
(c) your violation of the Terms and/or enforcement action by “U.Metta” in connection with such violation;
(d) your violation of any Applicable Laws and Regulations;
(e) your violation of the rights of any third party;
(f) any claims of third parties related to your use of the Service(s);
(g) any false, inaccurate or misleading information provided by you to “U.Metta” in the course of “U.Metta” providing the Services to you in accordance with these Terms;
(h) any investigation, claim, suit or other proceeding against us relating to or arising out of your use of the Service(s) by any government agency, regulatory body or self-regulatory agency or organization in any applicable(s) -s) jurisdiction(s); or
(i) any breach by User of the representations, warranties and undertakings made by User to us under these Terms.
15.10 If You are required to indemnify “U.Metta” or any of its Related Persons pursuant to this clause
15.10.1 “U.Metta” will have the right, in its sole discretion, to control any claim or proceeding and determine whether it is willing to settle the dispute and, if yes, then under what conditions.
Disclaimer of Warranties
15.11 The services provided by “U.Metta”, as well as any information or materials transmitted, are provided on an “as is” and “as available” basis. “U.Metta” expressly disclaims all warranties of any kind, express or implied, and the User disclaims such warranties, including, but not limited to:
(a) implied warranties of merchantability, fitness for a particular purpose, title and/or non-infringement; And
(b) warranties arising from performance, course of dealing or usage of trade.
15.12 Without limiting clause 15.11, the User confirms the following:
(a) “U.Metta” does not represent or warrant that the Services, any interface used to access the Services, the Website, or any information or materials provided or made available by “U.Metta” are accurate, complete, reliable, up-to-date, error-free, free of viruses or other harmful components, or any other defects; And
(b) “U.Metta” does not guarantee that any Order will be executed, accepted, registered or remain open.
15.13 Except for the express statements set out in these Terms, you hereby agree that you have not relied on any other representations or agreements, whether written or oral, in relation to your use of the Website and/or Services and access to them.
15.14 You hereby acknowledge and agree that “U.Metta” shall not be liable for any Losses arising out of or in connection with:
(a) any inaccuracy, omission or omission of any pricing information relating to the Digital Asset;
(b) interruption of the transmission of any such data;
(c) any error or delay in transmission of such information; And
(d) any damages incurred as a result of the actions, omissions of another User or violation of these Terms by another User.
15.15 “U.Metta” cannot guarantee the security or confidentiality of information transmitted to or received from “U.Metta” via electronic means, including Internet, wireless, email, telephone and SMS, because “U.Metta” cannot guarantee that the transmission of such information is secure at all times. If you have reason to believe that your data is no longer secure, you should contact “U.Metta” at the email address, postal address or telephone number published on the Website, or using those details notified from time to time sent to the User.
16 Making changes
16.1 “U.Metta” has the right to change, replace, supplement or delete (each such action a “Change”) these Terms or any part thereof.
16.2 “U.Metta” may provide Users with advance notice of a Change unless this is impractical (including, but not limited to, the need for immediate change in accordance with Applicable Laws and Regulations or the need to enhance security measures due to potential security threats), or The user agrees otherwise.
16.3 If the User objects to the Change, the User's sole remedy is to cease using the Service and close his Account. "U.Metta" has the right:
(a) terminate this User Agreement with the User with immediate effect of such termination in accordance with these Terms; And
(b) suspend the User's access to and use of the Services.
17 Transfer of control over business activities
17.1 In the event of the transfer of all or part of the business activities of “U.Metta” to any third party, the User agrees to the transfer of the business relationship between the User and “U.Metta”, which includes, but is not limited to, the following belonging to the User:
(a) Account;
(b) Assets;
(c) obligations; And
(d) Protected Data.
17.2 In the event that “U.Metta” is acquired by or merged with a third party, “U.Metta” reserves the right to transfer or assign information collected from Users as part of the acquisition, affiliation, sale or other change of control.
18 Disclaimer
18.1 Network Service Provider: We, as a third party platform or “network service provider”, do not guarantee that the information and services provided on this Website can fully meet the needs of users. We are not responsible for errors, insults, defamation, omissions, obscenity, pornography or blasphemy that may arise during the acceptance of the Parties' web service.
18.2 Failures in the provision of services: given the peculiarities of the Internet, we do not guarantee the absence of failures in the provision of Services. The timeliness and safety of the provision of the service are also not guaranteed, and we are not responsible for failures in the provision of the Services that are not caused by us.
18.3 Network Security: We are committed to providing a secure online environment for Users; however, we do not warrant that the Website or its servers are free of viruses or other potentially harmful factors. Therefore, the user must use industry-recommended software to scan for and destroy any viruses in files downloaded from the Website.
18.4 User Information: We are not responsible for failure to store, modify, delete or store information provided by the user. We are also not responsible for typographical errors, negligence, etc. not intentionally caused by us. We have the right, but have no obligation, to improve or correct any omissions or errors in any part of this Website.
18.5 Accuracy, completeness and reliability of the Website: Unless we have expressly agreed in writing, we do not guarantee the accuracy, completeness, reliability of any content, such as, but not limited to, any advertising on the platform of this Website. We are not responsible for any products, services, information or materials purchased or obtained by the user in reliance on the information contained in the content on this Website. The user bears the risk of using the content of this Website.
18.6 User Opinion: Comments posted by users of the Website reflect solely the personal point of view of the users. This does not mean that the information presented on this Website is consistent with their views or endorses their description. No legal liability whatsoever will apply to this Website as a result of any user comments.
18.7 Announcements: With respect to notices sent to users, we provide such notices by posting a formal announcement on the page, sending a letter to the workstation, email, phone call from customer service, SMS message or regular mail delivery. We do not accept any legal responsibility for any winnings, discounts or information provided through other channels.
18.8 Charges, commissions, transactions and other charges: We have the right to adjust the amount of account replenishment, commissions, transactions and other charges in accordance with market conditions and terminate any promotional activities early.
19 Applicable law
19.1 The Terms, your use of the Services, and any claims, counterclaims or disputes of any kind or nature arising directly or indirectly out of the Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.
20 Jurisdiction and dispute resolution
20.1 You agree that in the event of any dispute, controversy, discrepancy or claim, including as to the existence, validity, interpretation, performance, breach or termination of the Terms, or any dispute arising under or relating to the Terms ( hereinafter referred to as the “Dispute”), the parties must first submit the dispute to the Hong Kong International Arbitration Center (“HKIAC”) in accordance with the HKIAC Conciliation Rules then in force.
20.2 If the Dispute is not resolved by a settlement agreement within ninety (90) days after the submission of the request for mediation specified in clause 20.1, such dispute shall be submitted to and finally resolved by arbitration conducted by the HKIAC in accordance with the Arbitration Rules, conducted by HKIAC in effect at the time the Notice of Arbitration is filed. The law governing this arbitration clause is the law of the Hong Kong Special Administrative Region of the People's Republic of China (“Hong Kong”).
20.3 You agree that the place of arbitration shall be Hong Kong. The number of arbitrators is 3 (three) people. The number of arbitrators is 3 (three) people. We appoint one (1) arbitrator and you appoint one (1) additional arbitrator. The third arbitrator is appointed by the Chairman of the HKIAC. Such arbitrators shall be freely selected and the parties shall not be limited in their selection by any prescribed list. The arbitration proceedings will be conducted in English.
20.4 You agree that we are not required to provide general information about documents, but may only be required to provide specific, identified documents that are relevant to and material to the outcome of the Dispute.
20.5 Any arbitration award shall be final and binding on the parties hereto and shall be enforceable in any competent court having jurisdiction.
21 Autonomy of provisions, complaints, etc.
21.1 Severability: If any provision of these Terms is for any reason determined to be unlawful, void or unenforceable, that provision will be deemed severable and will not affect the enforceability of any remaining provision.
21.2 Complaints: If you have any complaints, feedback or questions, please contact our customer service team at: support@universemetta.com. When contacting us, please provide us with your name and email address and any other information we may need to identify you and the transaction about which you have feedback, questions or complaints.
21.3 Miscellaneous: These Terms contain the entire agreement of the parties with respect to the subject matter of these Terms and supersede all prior agreements and communications relating to the Terms. No terms of any other document provided to us that are different from, inconsistent with or in addition to the terms set forth herein shall be binding on the Parties. You represent and warrant that all information provided to us in connection with these Terms is true, accurate and complete.
22 Definitions and interpretation
22.1 These Terms, unless otherwise stated, refer to:
(a) “party” means “U.Metta” or the User, and “parties” means both “U.Metta” and the User;
(b) “User” means references to the person or entity of “U.Metta” who trades on the “U.Metta” Platform and to whom “U.Metta” provides its Services in accordance with these Terms, and who has agreed to these Terms ;
(c) “in writing” includes any record that can be published, whether or not in electronic form;
(d) “person”, whether such term is capitalized, includes a natural person or a legal entity, as the context requires;
(e) “Clauses” and “Appendices” are references to the clauses and amendments, respectively, of these Terms;
(f) “including”, “include” and “without limitation” or any similar expression in any phrase shall be construed solely as a guide and does not limit the expressions preceding such term;
(g) “day”, “week”, “month”, “year” are interpreted with reference to the Gregorian calendar;
(h) the action or course of conduct includes positive actions and omissions;
(i) terms used in the singular include the plural and vice versa; And
(j) terms defined in Applicable Laws and Regulations have the same meaning as in such Applicable Laws and Regulations.
22.2 If a word or expression is given a specific meaning, the other parts of speech and grammatical forms of that word or expression have the corresponding meaning.
22.3 The table of contents and headings of clauses and Addendums are provided for convenience only and do not affect the interpretation of these Terms.
22.4 Unless otherwise defined in these Terms or unless the context otherwise requires, terms defined in the Applicable Laws and Regulations have the same meaning as in the Applicable Laws and Regulations.
22.5 Any translation of these Terms or other documents is provided for convenience only and may not accurately reflect the information contained in the original English language. In the event of any inconsistency, the English language version of these Terms or other documents will prevail.
Definitions
22.6 The words in the table have the following meanings assigned to them:
Account | An account opened and maintained in U.Metta for the User, allowing him to use the Services and trade on the U.Metta Platform, including any Digital Assets sub-account that reflects the balance of the User’s Digital Assets. For purposes of these Terms, “Your Account” means Your Account and/or any other Account over which You have control or access, or if You are a representative, attorney-in-fact or have similar authority or role. |
Additional services | Futures, Options, Index Tracking and Margin Lending offered by U.Metta FinTech Co. Ltd., established in the Seychelles |
Anti-Money Laundering Program | A program for reasonable counteraction to money laundering and terrorist financing using a multi-level control system based on risk assessment. |
API | An application programming interface, which is a connection function that allows the User to manage his Account on the U.Metta Platform without using the Website. |
Applicable laws and regulations | Laws, regulations and rules of any Competent Authority applicable to U.Metta, the U.Metta Platform and U.Metta Users, as adopted, superseded, supplemented, extended, merged, superseded and (or) re-enacted in any relevant jurisdiction(s). |
Applicant | A person applying to open an Account with “U.Metta” for the purpose of trading on the “U.Metta” Platform. |
Competent authorities | Any regulatory, judicial, law enforcement or government authority in the Bahamas, Brazil, Hong Kong or Seychelles or any relevant jurisdiction(s) that has jurisdiction over the activities of “U.Metta”, the “U.Metta” Platform or any Users.. |
Contract | Contract for difference |
Support | A team that ensures we provide timely answers and solutions to our customers and potential customers regarding questions, feedback or complaints. |
Darknet | Hidden services marketplaces or any other service or website that acts as a marketplace for illegal goods. |
Digital assets | Any digital asset based on a computer network cryptographic protocol that may be (i) centralized or decentralized, (ii) closed or open source, and (iii) used as a medium of exchange and/or store of value. In addition, the Digital Asset is expressed as a unit; it may be transferred, stored and traded on a peer-to-peer basis with or without conditions or restrictions, and may, at any given time, be approved by Universe Metta for use in connection with the Exchange. For the avoidance of doubt, it is hereby clarified that any Digital Asset that (x) is transferred at any additional layer on top of a blockchain relating to another Digital Asset or any sidechain, or (y) is derived from another Digital Asset has enhanced features or functionality, that complements or interacts with another Digital Asset must be considered separately from such other Digital Asset and its use in connection with the Services must be approved by “U.Metta”. Digital assets also include non-fungible tokens (NFTs) and other digital collectibles. |
Enhanced due Diligence | A program in which users identified as high risk are subject to enhanced monitoring and due diligence. |
Event of default | Any of the following events: (a) your termination or suspension of payment of any of your debts, loans, line of credit or any equivalent thereof, or your failure or admission of inability to pay your debts, loans, line of credit or any equivalent thereof as they become due; b) your entering into negotiations or entering into any settlement, compromise, assignment agreement or arrangement with one or more of your creditors to reschedule any of your debts (due to actual or anticipated financial difficulties); (c) declaring a moratorium on any debt you owe; (d) any procedure, proceeding, proceeding or action taken in relation to: (i) Your indebtedness, insolvency, bankruptcy, court-ordered receivership, liquidation, dissolution, administration, or reorganization (whether utilizing a settlement, scheme of arrangement, or otherwise), as applicable (each, “ Insolvency Event"); (ii) suspension of payments or moratorium in the event of preparation for, anticipation of or in connection with any Insolvency Event; (iii) a settlement, compromise, assignment or arrangement with any of your creditors; (iv) the appointment of a receiver, receiver, administrator, trustee, receiver, administrator or other similar officer in respect of you or any of your assets (or, as applicable, activities); or (v) protecting the rights of your creditors. (e) the value of your assets falls below the value of your liabilities (taking into account contingent and future liabilities); (f) your violation of any provision of these Terms; (g) if you are not an individual, you cease or threaten to cease your business; (h) failure by you to legally perform any of your obligations under these Terms; (i) the enforcement or execution of foreclosure, garnishment, execution of judgment, expropriation, sequestration or similar legal proceedings against your assets that are not canceled or remain valid for 21 days; (j) if any security over or in respect of your assets (hereinafter referred to as “Security”) becomes enforceable; (k) any Security to which, among other things, Margin applies: (i) shall cease to have full force and effect; or (ii) is invalid as asserted by the creditor of the stated obligation; (l) if you unilaterally refuse, terminate, or demonstrate an intent to terminate any financing agreement under which you are a borrower; and/or (m) in the event of any event occurring to you in any jurisdiction that is similar to the events set forth in the preceding provisions as defined herein. |
Fiat currency | Government-issued currency that is designated as legal tender in the country of issue by government decree, regulation, or legislation. |
Performance | Full or partial matching of two orders on the U.Metta Platform that results in a Trading Transaction and “Execute” or “Executed” shall be construed accordingly. |
Financial crimes | Money laundering, terrorist financing, economic sanctions evasion, tax evasion, bribery and corruption, including, but not limited to, offenses related to money laundering and terrorist financing, and activities that may amount to “Market Fraud” as defined in accordance with the Applicable Laws and Regulations which may be applicable to U.Metta as applicable, as amended. |
Force majeure circumstance | An event beyond U.Metta's or the User's control that prevents or significantly impairs U.Metta's or the User's performance of any of its obligations, including, but not limited to: (a) acts of God, fire, storm, storm, explosion, flood, earthquake, subsidence or any other natural disaster; (b) war, terrorism, riot, civil commotion, hostilities, insurrection, riot or revolution and any other similar action; (c) pandemic or epidemic; (d) failures or interruptions in power supplies, communications, hardware, software, Internet connections and information systems; (e) state or government actions, political interference, sanctions and embargoes; (f) any other similar acts or events, failures, errors, distortions or delays, provided that such events are not the result of fraud, gross negligence or willful default by either party. |
Futures | Legal contracts to buy or sell cryptocurrency on a date in the future |
Hardfork | Occurs when the blockchain protocol is radically changed in such a way that it becomes incompatible with older versions. Parties taking part in transactions on the old blockchain must migrate to the new one in order to continue confirming transactions. However, parties that do not update can continue to maintain and confirm transactions separately using the older blockchain protocol. A hard fork can be planned or unplanned (controversial). |
Indirect damages | Any damages attributable in any way to special, indirect, incidental, exemplary, punitive, multiple or consequential Damages, including loss of business opportunities, customers or contracts, loss of overhead, management or personnel time, loss of anticipated profits or income or other financial benefits, loss of time in use of hardware or software, loss of data or information or corruption of data (including, but not limited to, Losses attributable to or arising from any inaccuracy, omission or omission of Fiat Currency price data, any error or delay in the transmission of such data and (or) any interruption in any such data), as well as Losses as a result of disruption of activities, loss of business reputation, regardless of the following: (a) whether the party has been advised of the possibility or likelihood of recovering such Loss; or (b) whether such Damages arise under contract, tort, strict liability or any other legal doctrine. |
Losses | Any claim, demand, suit, proceeding, liability, expense (including legal and professional fees), expenses, assessment, damage, fine, penalty or diminution in value. |
Margin | The amount of funds that you are required to pay to open and maintain a Trading Operation, as described in paragraph 1 above. |
Margin lending | Peer-to-peer lending is a lending service that allows users to borrow Digital Assets from each other and receive rewards. |
Individual | Any individual, as well as his heirs and representatives. |
Notification | A binding communication sent by U.Metta to Users that informs Users of specific matters relevant to the proper functioning of the U.Metta Platform and the User's use of the Services, including, but not limited to, changes in policies, fees or any other relevant questions that may be required periodically. |
Notice of Arbitration | A document confirming the intention of a party to submit a dispute to one or more arbitrators, who will make a binding decision on the dispute. |
"Universe Metta" | «U.Metta FinTech Co. Ltd.» |
"Universe Metta" Platform | An online platform accessible at: https://universemetta.com/ or through a mobile application operated by Universe Metta dedicated to the Trading of Digital Assets. |
Order | An order related to a Trading operation. |
P2P | A Peer to Peer Matching service that allows users to exchange their Fiat Currency and Digital Assets with each other. |
Prohibited types of commercial activities | Prohibited types of commercial activities specified in paragraph 3. |
Related persons | “U.Metta” and any “U.Metta” affiliates, shareholder groups or subsidiaries, including “U.Metta”. |
Restricted Locations | Locations in which “U.Metta” does not offer any services or provides only limited services in accordance with Article 2.2 and which may be updated depending on the circumstances of “U.Metta”. |
Risk Statement | Statement made by U.Metta to Users regarding the risks associated with trading on the U.Metta Platform in accordance with clause 6. |
Services | Services provided by “U.Metta” to its Users in accordance with these Terms, including trading on the “U.Metta” Platform and storage of Users' Digital Assets. |
Spot services | Spot trades of Digital Assets through the Centralized Exchange Platform offered by “U.Metta” |
Stop-order | Refers to the stop loss function described in paragraph 6.55 |
Conditions | These Terms of Service and all supplements, product information, any supporting documents referred to herein and any amendments thereto. For the avoidance of doubt, it is hereby clarified that this agreement supersedes any previous customer agreement between us. |
Trading operation | A transaction on the “U.Metta” Platform, which is the result of the Execution of two Orders |
User | “U.Metta” User who has agreed to be bound by these Terms and who receives the Services provided by “U.Metta” to its Users in accordance with these Terms. |
Website | https://universemetta.com/ and associated application program interfaces or mobile applications |
The privacy policy explains how Universe Metta protects and uses your data
1. Introduction
Thank you for visiting http://universemetta.com/. By visiting, browsing through http://universemetta.com/ and connecting to their program interfaces, you agree to the policy and ensure our privacy policy (“Privacy Policy”), so please read them carefully. This Privacy Policy is because U.Metta uses your Personal Data (defined below) in connection with providing us with access to and services through the U.Metta Platform and the technologies, products and/or required capabilities offered by the U.Metta Platform (the “Services”) ").
In the course of providing our Services to you, we need to collect and store your Personal Data to comply with the laws of the jurisdictions in which we operate and to improve our Services. As a general rule, we never disclose any personal information about our customers to third parties who are not our affiliates, except as described below. We may update this Privacy Policy at any time by posting the revised version on the U.Metta Platform and indicating the effective date of the revised version.
2. Data controller and contact details
The “U. Metta” Group consists of various legal entities, details of which can be found in the table below (“U. Metta”, “we”, “us” or “our”). “U. Metta” serves as the controller of your Personal Data, and we determine how and why the Personal Data may be used, and the “U. Metta” organization is the primary controller of your Personal Data. The Privacy Policy does not apply where we act as a processor or service provider for another controller (including our clients).
Relevant Organization U.Metta | Client |
U.Metta FinTech Company Limited | Applies to all users other than Iran, North Korea, Afghanistan, Iraq, South Africa and Australia who are entitled to access and use the U.Metta Services. |
3. Definitions
Digital asset
In this Privacy Policy, a “Digital Asset,” also referred to as a “convertible virtual currency,” “cryptocurrency,” or “digital commodity,” such as Bitcoin or Ether, is based on a computer network cryptographic protocol that may be (i) centralized or decentralized, (ii) closed or open source and (iii) used as a medium of exchange and/or store of value.
Personal Information
In this Privacy Policy, “Personal Data” means any information relating to an identified or identifiable individual, such as a name, identification number, location data, online identifier, or relating to one or more factors related to the physical, economic, cultural or social identity of such natural person.
4. What personal data we collect
U.Metta collects, processes and stores Personal Data obtained from you as a result of your use of the Service or in cases where you have given your consent. This Personal Information may include contact information, copies of identification documents provided by you or obtained from public databases, your government identification number, and information about your device or Internet service (such as IP address and MAC address).
We collect information you provide during the onboarding process on U.Metta, which may be completed, partially completed, or failed. When offering services to residents of the European Economic Area (“EEA”), we collect, store and process your personal information in accordance with the provisions of the General Data Protection Regulation (GDPR) and the Privacy Act. To find out more about how we protect data collected from individuals and entities located in the EEA, please see the details below.
Physical clients:
- E-mail address
- Cell phone number
- Full name (including previous surname and given name in local language)
- Citizenship
- Passport number or other government
- Issued identification card
- Date of Birth
- Identification document (such as a passport, driver's license, or government-issued ID)
- Residence address— Proof of residential address
- Additional Personal Data or Documents at the discretion of the Compliance Team
Corporate clients:
- Full registered name (including name in local language)
- Registration information
- Full name of all beneficial owners, directors and legal representatives
- Address (principal place of business and/or other physical locations)
- Proof of legal existence
- Business description
- Percentage of ownership for physical/legal owners
- Contact information for owners, directors and executive officers (as applicable)
- Identification document (such as a passport, driver's license or government issued ID) of the significant physical beneficial owner of the corporate client
- Personal Data for the significant beneficial owner of each corporate (see the section - “Individual Clients” above for details of what Personal Data we collect from individuals)
- Source of income
- The number of bitcoins or other digital assets you plan to deposit
5. Collection and transfer of data outside the eea
As stated above, we may collect Personal Data from customers located in the EEA. To provide services to customers located in the EEA, we seek explicit consent to transfer Personal Data from the EEA outside the region. If you are an individual resident in the EEA and you refuse to consent to such a transfer, you will no longer be able to use OKX or our services. You will be able to withdraw your digital assets, however all other functions will be disabled.
6. How we use your personal data
U.Metta uses Personal Data to communicate with you and to administer, provide, improve and personalize the Service. U.Metta may also create aggregate data from any Personal Data we collect and use it for our own purposes. We may also use such data to communicate with you regarding other products or services offered by U.Metta and/or its partners. We do not share your Personal Data with third parties (other than partners in connection with their provision of services to U.Metta) unless you have given your consent and as described below.
We may share your Personal Data with third parties:
(a) if we believe that transfer is necessary to comply with the Terms of Service;
(b) to fulfill requests from government agencies around the world, including regulatory agencies, law enforcement agencies and/or departments of justice;
(c) when OKX is compelled to do so by a subpoena, court order, government request or similar legal process in any applicable jurisdictions brought by government agencies or other parties to the legal process;
(d) to comply with any relevant laws and regulations in any applicable jurisdictions;
(e) to our service providers (including, without limitation, payment processing partners, banking partners, data warehouses, CRM solutions) and other third parties who assist us in providing the Services to you and/or as required or permitted by law, or professional standards, including, for example, fiat gateways, customer support, data analytics, information technology, data processing, network infrastructure, storage and tax reporting;
(f) to members of our corporate group, which includes our subsidiaries, holding companies and companies under common control, including their respective contractors, partners, employees or representatives;
(g) to legal entities in connection with corporate transactions involving U.Metta, including any financing, acquisition or liquidation proceedings that involve the disclosure of some or all of our business or assets;
(h) for professional advisors, including legal, accounting or other advisory services for auditing purposes or to comply with our legal obligations; and/or
(i) in connection with the sale or transfer of our business or any part thereof.In addition, we have implemented international anti-money laundering, anti-terrorist financing and trade and economic sanctions circumvention standards, and will implement applicable Digital Asset laws and regulations in any applicable jurisdictions when they become effective, which may require us to carry out due diligence of our clients. This may include the use of data from third parties and service providers, which we may match with your personal information.
7. How we store your personal data
The data we collect from you may be transferred to and stored outside of Seychelles. They may also be processed by employees who are based outside Seychelles and work for us or one of our suppliers. By providing your personal data, you consent to its transfer, storage or processing, with the exception of customers located in the EEA, as described above. All information you provide to us is stored on our and/or third party cloud servers.
8. Access, correction and deletion of personal data
You have the right to receive a copy of your Personal Data upon request and to check that the information we hold about you is accurate and up to date. If any of your Personal Information is inaccurate, you may request that your information be updated. You may also request deletion of your Personal Data, but we may deny your deletion request under certain circumstances, such as to comply with the law or legitimate purposes. To request access to, correction or deletion of data, please send us an email to the email address provided in Section 2 above with the subject line “DATA INQUIRY”.
In response to a request to access, correct or delete data, we will verify the identity of the requesting party to ensure that they have the legal right to make such a request. Although we strive to respond to such requests free of charge, we reserve the right to charge you a reasonable fee if your request is repetitive or burdensome.
9. Marketing
We may communicate company news, promotions and information related to our products and services provided by U.Metta. We may share Personal Data with third parties to assist us with our marketing and advertising efforts or to send marketing communications. By using U.Metta, you accept this Privacy Policy and agree to receive such marketing communications.Customers may opt out of these marketing communications at any time by following the unsubscribe link in any marketing message received or by sending an email to support@universemetta.com (hardwire our link).You may not opt out of receiving product-related communications such as policy/terms updates, surveys, and operational notifications.
10. Use of cookies
While you are accessing U.Metta, we may use industry practice to place a small amount of data that will be stored by your browser (cookies). They may be stored on your computer or other devices used to visit U.Metta. This information helps us recognize you as a customer and collect information about your use of U.Metta to optimize our services and improve your experience. We may also use the information we collect to enforce our compliance program and to detect irregular or suspicious activity on your account to help protect your account.Most browsers are set to automatically accept cookies. Some cookies expire when you log off, while other cookies remain on your computer or other devices until they are deleted or until they expire. You may choose to refuse our cookies, but doing so may affect the performance of the Services or your usability.
11. Information security
We are committed to protecting U.Metta and you from unauthorized access, modification, disclosure or destruction of the Personal Data we collect and maintain. We take various measures to ensure information security, including encrypting U.Metta messages using SSL; mandatory two-factor authentication for all sessions; periodically reviewing our practices for collecting, storing and processing Personal Data; and limiting access to your Personal Data on a need-to-know basis to our employees and suppliers who are subject to strict contractual confidentiality obligations.
12. Contacting u.metta with privacy questions or concerns
If you have any questions about this Privacy Policy or the use of your Personal Data, please send us an email to the email address provided in Section 2 above with the subject line “PRIVACY REQUEST”.
13. Changes to our privacy policy
We may update this Privacy Policy at any time by posting a revised version on the U.Metta Platform and indicating the effective date of the revised version, so we recommend checking back frequently for updates and changes. By accessing or using the U.Metta Platform and/or Services, you acknowledge that you understand and agree to be bound by such changes to this Privacy Policy.
14. Languages
This Privacy Policy may be published in different languages. In case of any discrepancy, the English version shall prevail.
Risk and Compliance Disclosure
This risk and compliance disclosure should be read in conjunction with “U.Metta's” Terms of Service (the "Terms"). Unless otherwise defined herein, all capitalized terms used have the same meanings as in the Terms. In plain English, we want you to understand the important risks and compliance issues when trading on the “U.Metta” platform.
The purpose of our program
We have developed and implemented the Anti-Money Laundering, Anti-Terrorist Financing and Trade and Economic Sanctions Program (the "Anti-Money Laundering, Anti-Terrorism Financing and Sanctions Program" or the "Program") to provide a secure and compliant platform for trading digital assets. We are committed to promoting lawful and transparent activities and maintaining a good reputation among our clients, regulators and the digital asset industry.
Our role and activities
The “U.Metta” platform is a global trading platform or digital asset marketplace where traders act as buyers and sellers (commonly called market makers and market takers). In general, our Services facilitate transactions in which users meet other users, but in certain circumstances, as set forth in the Terms, “U.Metta” Related Parties may be counterparties to transactions on the “U.Metta” Platform. Our Services are available through the “U.Metta” Platform, which is operated by “U.Metta”.
Disclosure: Trading involves risk. The risk of loss when trading or owning digital assets can be significant. You should therefore carefully consider whether trading is suitable for you based on your financial situation.
Regulatory framework
We understand that regulators have taken different approaches to laws and regulations relating to digital assets, including some characterizing or defining digital assets as convertible virtual currency (US FinCEN) or virtual goods (Hong Kong). As a trading platform, we believe that all digital assets available on the “U.Metta” platform are an innovative alternative asset class and therefore digital assets should not be called currency or money.
Disclosure: Digital assets are neither fiat money nor fiat currency. Digital assets are NOT backed by any government or central bank. We may at times express our views on different regulatory approaches taken by different government agencies, but in all cases we will fully comply with the rules and regulations of the relevant countries in which we operate. We regularly communicate with regulators and industry representatives about the best approach to regulating the digital asset business. We regularly communicate with regulators and industry representatives about the best approach to regulating the digital asset business. In addition, “U.Metta” does not accept some clients. To maintain our high reputation in the market and provide a reliable and compliant market, we have decided not to seek or accept clients from certain jurisdictions, including (especially with respect to our derivatives Services), Cuba, Iran, Japan, North Korea, Malaysia, Singapore, Syria, United States of America, including all US territories such as Puerto Rico, American Samoa, Guam, Northern Mariana Islands and US Virgin Islands (Saint Croix, St. John and St. Thomas), Bahamas (especially in relation to our Retail Derivatives Services), Ireland, Bangladesh, Bolivia, Donetsk , Lugansk and Malta.
We cooperate with governments and comply with applicable rules and regulations. As good corporate citizens, we may obtain information from law enforcement agencies and will assist, where permitted by law, when law enforcement agencies conduct investigations to prosecute and disrupt illegal activities. This also means that the “U.Metta” platform is intended for law-abiding customers. We welcome the opportunity to earn your business, and in return, we require that you act legally and correctly on the “U.Metta” platform.
Risks and specific information
Trading digital assets is considered high risk. Digital assets are NOT backed by any government or central bank. The risk of loss when trading or owning digital assets can be significant. You should carefully consider whether engaging in, owning or trading digital assets is appropriate for you based on your financial situation.
Currency Conversion Risk: You agree and understand that any credit card payments you make using local currency will undergo a standardized currency conversion process. In some circumstances, this conversion process may be subject to system errors and unexpected failures. In the event of such errors and/or system failures, as determined by us in our sole discretion, you may receive a balance in USD or USDT that may be different from the local currency balance with which you initiated the payment transaction. This may expose you to the risk of loss, and you agree that you bear all costs associated with any currency conversion risk resulting from such system errors and/or failures.
Warning about the risks associated with digital payment tokens
The Monetary Authority of Singapore (MAS) requires us to provide you with this risk warning if you are a customer of a digital payment token (DPT) service provider. MAS states that before you:
(a) pay or transfer to your DPT service provider any money or DPT;
(b) enter into an agreement with a third party to purchase or sell DPT at the inducement of your DPT service provider;
(c) enter into an agreement with a third party as agreed with your DBT service provider for the transfer of DBT;
(d) pay a third party any money or DBT pursuant to your DBT service provider's arrangement for the transfer of DBT; or
(e) transfer any digital payment token to the DPT service provider.
You should know the following:
(i) Your DPT service provider is exempt from the requirement of MAS to be licensed to provide DPT services. Please note that you may not be able to get back all the money or DPT you paid to the DPT service provider or any other third party mentioned above if the DPT service provider or third party's business fails.
(ii) You should not transact with a DPT unless you are familiar with that DPT. This includes how the DPT is created and how the DPT you are about to transact with is transferred or stored by your DPT service provider.
(iii) You should be aware that the cost of DPT can fluctuate greatly. You should only purchase DPT if you are willing to accept the risk of losing all the money you have invested in such tokens.
(iv) You should be aware that your DPT service provider, as part of its DPT service license, may offer DPT-related services that are advertised as having a stable value, commonly known as "stablecoin".
Disclosure of information on maintaining an escrow account for fiat and digital payment tokens
MAS requires us to disclose to you information about how your escrow accounts for fiat and digital payment tokens are held at “U.Metta”. “U.Metta” Users' fiat funds are directly deposited and held in trust for the benefit of “U.Metta” Users in one or more segregated custodial accounts at one or more duly registered and licensed third party banking institutions in accordance with the banking institutions' terms of service. “U.Metta” users' DPTs are held in trust for the benefit of “U.Metta” users in secure and isolated hot and cold wallet systems (no more than 5% of DPTs are stored in hot wallets) in “U.Metta” affiliated companies in accordance with security agreements, which gives “U.Metta” has strict supervision and control over hot and cold wallet systems.
“U.Metta” does not do anything with your fiats and DPTs unless you have given your express permission and instructions to do so. In the event of “U.Metta's” bankruptcy, current law and practice suggest that your fiat and DPT will not be subject to claims by “U.Metta's” creditors.
Fees
Trading Fees: Your trading fees are determined based on your 30-day tracking volume. The entire volume is converted into US dollars at the exchange rate of the digital asset at the time of the transaction. Trades in non-USD base pair markets are also converted. Your 30-day trading volume is calculated every day at 00:00 (UTC+8).
The commission is charged on the asset you are purchasing. For example, if you buy BTC/USD, the fee is charged in BTC. The reward is paid in the asset you sold. For example, if you buy BTC/USD, the refund is paid in USD.
Current fee information is available here.
Additional fees and charges: “U.Metta” offers various deposit and withdrawal channels.
Information about fees for deposits and withdrawals can be found here.
If you choose “U.Metta” as your third party provider, fees apply for credit/debit card transactions.
Pricing by region or country: Prices may vary by region or country and are based on the user's residence or location.
Communication
If you have questions or require assistance with your customer due diligence efforts, please contact our 24/7 customer service representatives via chat or email in the Help Center.
For any law enforcement requests, please review our guide to law enforcement requests here.
Different versions
This Risk and Compliance Disclosure may be published in different languages. In case of any discrepancy, the English version shall prevail.